Administrative Assistant Data Entry

DANIELLE SMITH

*** ********** ***** ********, ** 39702 205-***-**** *****.**********@*****.***

PROFESSIONAL PROFILE

Customer service oriented professional with medical administrative, patient care, and receptionist experience. Accustomed to a fast-paced hospital flow, able to assess workflow priorities, respond to departmental needs accordingly, and act with discretion in handling confidential information.

Uncompromising integrity and work ethic with strong written and verbal communication skills.

Adapt to change and new challenges and able to develop relationships with diverse populations.

Strong organizational and time management skills with ability to establish priorities to meet timelines.

Work as part of a team and maintain a professional and positive work environment.

KEY QUALIFICATIONS

Medical Administrative Assistant Medical Office Medical Terminology HIPAA Compliance

Patient Processing Medicare Medicaid Medical Records

CMS 1500 Claim Form Electronic Health Records (EHR) Data Entry

CERTIFICATIONS

National CPR Foundation Certified in Infant, Child, and Adult Basic Life Support (BLS)

PROFESSIONAL EXPERIENCE

Community Counseling – Columbus, MS 07/2022 – Present

Office Manager / Medical Administrative Assistant

Place outbound calls to schedule appointments and provide appointment reminders.

Greet visitors and facilitate intake process for walk-in patients upon arrival.

Verify and enter patient demographic and insurance information into EHR system.

Maintain inventory and replenish supplies and maintain fax correspondence for prior authorization requests.

Ensure strict adherence to security and confidentiality guidelines as outlined in HIPAA.

DaVita Kidney Care DaVita Pickens County Dialysis – Carrolton, AL 12/2021 – 07/2022

Fresenius Kidney Care Dialysis Center – Columbus, MS 05/2020 – 07/2021

Patient Care Technician

Provided direct patient care to ensure a safe, comfortable, and hygienic dialysis treatment.

Measured fluid levels of patients in need of dialysis and ensured accurate data entry into company systems.

Managed and minimized spread of COVID-19 with aseptic techniques.

Abided by HIPAA guidelines to ensure privacy.

Walmart Super Center Retail – Columbus, MS 09/2019 – 12/2019

Sam's Club Retail – Tuscaloosa, AL 12/2019 – 05/2020

Cap I Associate / Customer Service

Stock and scan merchandise using FIFO process.

Provide excellent customer service with active listening to determine customer wants and needs.

Recommend, select, and help locate or obtain merchandise based on customer needs and desires.

Educate customers on online versus in-store pricing and transport freight onto pallets.

The Arrington at Plantation Pointe Assisted Living Facility – Columbus, MS 09/2016 – 09/2019

Patient Care Assistant

Took vital signs, handled housekeeping duties, and exhibited sensitivity and warmth.

Mediated conflicts, worked to resolve problems, and assisted with activities of daily living.

Provided high level of customer service to patient by using positive communication techniques.

Maintained cleanliness of patient rooms, provided hygiene assistance, and monitored prescription intake.

Transported patients to locations throughout the facility, served meals, and documented services provided.

Druid City Hospital – Tuscaloosa, AL 01/2016 – 08/2016

Patient Care Assistant

Attended to the individual needs of patients including assistance with grooming, bathing, oral hygiene, feeding, incontinent care, toileting, colostomy care, and prosthetic appliances.

Completed patient checks, input data into computer, and served meals.

Documented observations of patient behavior, complaints, or physical symptoms

Measured intake and output of liquids and solids and performed all responsibilities in accordance with prescribed safety and infection control procedures.

ADDITIONAL EXPERIENCE

Prior Work history includes experience as a Retail Cashier at A&M Oil Company Inc, a Housekeeper / Environmental Specialist at Druid City Hospital and Brookdale Assisted Living, and a Receptionist at Buttons & Bows Learning Center

EDUCATION

Ultimate Medical Academy

Associate of Science Degree in Health Sciences – Medical Administrative Assistant, 2020

TECHNOLOGY

Microsoft Office Applications: Excel Word PowerPoint

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