Show up with Pride

Sharnette Darden

Objective

+1-346-***-****

adxlfk@r.postjobfree.com

Houston, TX 77091

 

Willing to relocate anywhere

Authorized to work in the US for any employer

Summary

I learn as I grow and develop as I work.

Security Services Supervisor

DSI Security Services - Houston, TX

April 2021 to Present

Setting goals for performance and deadlines in ways that comply with company's plans and vision.

Organizing workflow and ensuring that employees understand their duties or delegated tasks.

Monitoring employee productivity and providing constructive feedback and coaching provided for all my officers.

Prepares and conducts training for new hires and current staff including training on workplace searches, drug and alcohol procedures, and related safety and security topics. Creating schedules for shifts and to monitor attendance and all policies pertaining to overall great work performance.

Respond to medical emergencies, provide Daily Activity Reports, observe and report any incidents, provide CPR training per clients request a monthly training.

Employment Security policies. Stay organized.

Assist authorities in any internal investigations. Complete daily activity reports, incident reports and trac tik scannubg checkpoints for geographic locations and for suspicious activity on private site.

Security Officer

GardaWorld Professional Security Officer - Houston, TX

May 2018 to March 2021

Greet employees daily on arrival.

Patrol Industrial and business facilities. Work in the Command Center.

Work as a Front Desk Security Officer for employee access badging.

Monitor CCTV cameras for authorized entrance and departure of employees, visitors, vendors and contractors to guard facility and maintain security.

Writes reports of daily activities and irregularities such as equipment or property damages, theft, vandalism, unauthorized personnel, unusual personnel and Cisco emergency Response.

Circulates among visitors,patrons and employees to preserve and protect clients and property.be vigilant, honest, trustworthy and respectful at all times.

Drive company vehicle on patrol sites.

Quality Control Inspector

CSAT Solutions - Houston, TX

July 2017 to March 2018

Work as a Quality Control Inspector to address all customer complaints to support and provide technical issues of their units to be inspected and completed to ship to customers after thorough professional service. Provide exceptional customer service to the clients and customers for products and services. Adhere to company rules and policies pertaining to overall protection

Concierge Hospitality Assistant

Shiftgig Hospitality Agency - Houston, TX

May 2015 to June 2017

Houston, TX

Cooked and prepared all patient food meals and delivered to patients from menu items according to doctor's nutrient orders. Meal tray line orders per patient orders Worked in the hospital call center to provide customer service for patients inbound orders. Worked as a patient advocate to assist patients with hospital deportment information, request and inquiry for the Social Service assistant. Worked in the hospital cafeteria to provide great customer service to all hospital employees and customers. Cooked and prepared all cafeteria food items to serve from the hot food and salad bar. Offered and suggested up sale for purchase. Answer telephones and give information to callers, take messages, or transfer calls to appropriate individual or Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions. Provide services to customers, such as order placement or account information. Set up catering events for customers and clients on a timely manner, prepare and set up food items, decorations and supplies. Great all guest and host in a great pleasant and friendly hospitality. Work diligently with all team members. Rotate on driving delivery vehicles. Adhere to all food sanitation policies pertaining to overall health and safety. Worked diligently under management supervision and support. Set up/ breakdown equipment, tables, chairs, decorations and supplies from entertainment equipment. Detailed, organized, dependable, reliable and professional at all times.

Printer/Bindery Machine Operation/Shipping and Receiving assistant

Printer/Bindery Machine Operation/Shipping and Receiving assistant

Texas Management Division - Houston, TX

February 2012 to May 2016

Print/Bindery machine operation to produce and manufacture printed book items such as books, pamphlets, magazines, photographs, spiral notebooks, folders spreadsheets and all paper articles to fortune 500 companies. From orders received. Set up all requirements of machinery with torpid tools some manual work using required seating, diagrams and alignments. Print, bind, folded, stitched, shrink wrapped, processed scanned and palletized to be shipped to customers and nationwide companies. Worked in the shipping and receiving department, took orders inbound and outbound orders from customers on invoices and assisted with orders, scanned and input orders into the company database system. Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals or departments. Make copies of correspondence or other printed material. Provide services to customers, such as order placement or account information. Order and dispense supplies. Assist with orders and compiled with OSHA safety guidelines according to company policies. Worked as a customer service to assure customers of problem solving and trouble shoot issues on accounts. Acted as a liaison with minimum supervision to assist with changes with products and services. Worked a team playing to ensure all materials are completed in a professional manner.

Cashier/Accounts Receivable

Aramark Inc - Houston, TX

April 2009 to April 2010

Worked as cashier accounts receivable assistant to assure that all customers are presented and greeted in a professional, friendly manner at the events. To provide exceptional customer service and to monitor and provide all recipients feedback and to input all sales and credit transactions into the micros cash register. Count all sales transactions and sales to calculate, process all final sales and deposits for every event.

April 2009-April 2010

Norred Security Services

Airport Security Officer- Houston, Texas Worked as an airport security Officer to maintain monitoring of all terminals, ducks, checkpoints, to ensure airport is secure for inbound and outbound vehicles to check all employees for proper badges for entry of docks and terminals. Monitor any activity and check bags and all items for illegal weapons or unauthorized items. Take hourly detailed notes for any incidents and observation for airport security and operation.

Education

High school or equivalent in Business

Southwestern High School - Detroit, MI

September 1975 to October 1981

Skills

Food service - 5 years

Quality Control

Quality Control - 8 years

Delivery driver experience

Delivery driver experience - 3 years

Product Demos

Product Demos - 1 year

CCTV

CCTV - 5 years

Quality Inspector

Quality Inspector - 4 years

Analysis skills

Analysis skills

Merchandising

Merchandising - 4 years

Surveillance

Surveillance

Time management

Time management - 10+ years

PCB

Quality Assurance - 4 years

Inspection - 4 years

Manufacturing - 8 years

Assembly - 8 years

Mechanical Knowledge - 5 years

Driving - 10+ years

Micros POS

Security - 5 years

Micrometer - 4 years

Food Safety Experience

Food Safety Experience - 4 years

Upselling - 4 years

QA

Marketing

Loss prevention Officer- 2 years

Packaging - 8 years

Delivery Driver/Vehicle Transportation 2 years

Precision Measuring Instruments

Technical support - 2 years

Hotel experience - 4 years

Supervising experience - 2 years

Van driver 1 year

Customer service - 10+ years

Accounts receivable - 2 years

English

English - Fluent

Certifications and licenses

Driver's License

June 2021 to June 2029

Texas Drivers License

Level 2 Security License

May 2021 to June 2024

Professional Security

CPR & First Aid

January 2021 to January 2023

Assessments

Scheduling

View full score report

Manufacturing fit

Manufacturing fit - Familiar

Work Style: Reliability - Proficient

Security Guard Skills - Familiar

Work style: Reliability -

Following directions

Work motivation - Completed

Construction safety - Proficient

Additional information

Skills Time Management Monitoring Customer Service Comprehensive Enhancement Dell Computers and Electronics Sales and Marketing Food Service Accounts Receivable Securiy Customer Service Troubleshooting Technical Support Computer Technician Management

Skills

Time Management Monitoring Customer Service Comprehensive Enhancement Dell Computers and Electronics Sales and Marketing Food Service Accounts Receivable Securiy Customer Service Troubleshooting Technical Support Computer Technician Management

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