Jacksonville, FL ***** 904-***-**** adxlf9@r.postjobfree.com WWW: Online Digital Resume

CYTERIA JOHNSON

Motivated Warehouse and Customer Associate skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.

PROFESSIONAL

SUMMARY

SKILLS ● Stocking and Replenishing

● Shipping and Receiving

● Labeling and Boxing

● Product Verification

Data Entry and

Maintenance

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● Customer Support

Efficient and Detail-

Oriented

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Effective Customer

Communication

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Order Picking and

Processing

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● Microsoft Windows

● Customer Care

WAREHOUSE ASSOCIATE 05/2016 to 03/2022

NAPA Auto Parts - Genuine Parts, Jacksonville, FL

WAREHOUSE ASSOCIATE 05/2015 to 04/2016

Samsonite, Jacksonville, FL

WORK HISTORY

● Worked safely around moving machinery.

● Prepared orders for shipment by systematically picking, packing and labeling merchandise.

● Inspected incoming and outgoing shipments to verify accuracy and prevent errors.

● Cleaned and maintained warehouse in compliance with OSHA safety standards.

● Performed inventory control, such as counting and stocking merchandise.

● Checked packages and merchandise for damage and notified vendors.

● Assembled orders and packed items for shipment, conveying orders to shipping personnel. Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.

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Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.

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● Worked safely around moving machinery.

● Prepared orders for shipment by systematically picking, packing and labeling merchandise.

● Inspected incoming and outgoing shipments to verify accuracy and prevent errors.

● Assembled orders and packed items for shipment, conveying orders to shipping personnel.

● Consistently lifted materials weighing as much as 50 pounds. Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.

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● Confirmed accuracy, quality and quantity of materials received and listed on BOL. QUALITY ASSURANCE INSPECTOR 09/2014 to 04/2015

Fanatics, Jacksonville, FL

MAIL HANDLER 11/2013 to 06/2014

USPS, United States Postal Service, Jacksonville, FL CHILDCARE WORKER 05/2010 to 12/2013

1st Journey Learning Center, Jacksonville, FL

● Kept detailed records of quality and imperfect products.

● Studied product blueprints before performing inspections.

● Removed imperfect products from shipment line.

● Identified where product issues were coming from and rectified issues.

● Recommended changes to assembly and production lines based on repeat product issues. Compared colors, shapes, textures, and grades of products and materials with color charts, templates, or samples to verify conformance to standards.

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Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.

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● Used automated mail processing equipment to sort and collate mail.

● Carried out day-day-day duties accurately and efficiently. Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

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Performed routine preventive maintenance on sorting machines and removed envelope jams.

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Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.

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● Enforced rules and managed behavior through developmentally appropriate discipline. Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.

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● Promoted good behavior with positive reinforcement methods.

● Maintained effective schedule balance between rest periods, active play and instruction. Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.

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● Created and implemented diverse educational strategies to boost development. Led children in creative, athletic and educational activities while maintaining safe and orderly group.

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● Cared for Infants to 3yr olds in nurturing and age-appropriate way.

● Instructed children in crafts and other activities to promote gross and fine motor skills. Florida State College At Jacksonville, Jacksonville, FL Associate of Arts, Accounting And Finance, 05/2009 EDUCATION

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