CHARLENE GAFFIN
T: (***) ***- **** Yonkers, NY **707 E-mail: *.*******@*****.***
SUMMARY OF QUALIFICATIONS
Highly adaptable Teacher Aide with ability to work with children of all ages, grades, and skill levels. Extremely patient, excellent at working without direction from teacher, and creative in tailoring teaching to fit child’s particular learning style. Five years of experience in elementary education with focus on special-needs students.
KEY SKILLS
RBT Certification
Collaboration
Behavior Management
Classroom organizational skills
Strong communication and interpersonal skills
Customer billing and coding knowledge
Special education
Computer proficient
Monitor attendance.
TRAINING
RBT Certification 2022
Completed BACB’s requirements for the 40-hour RBT training for paraprofessional certification in behavior analysis.
Medical Administrative Assistant 2022
SUNY Westchester Community College
Trained on the skills needed to work in a medical office, hospital setting or related healthcare facility. The area of study includes medical reception, medical billing, medical terminology, electronic medical records, law and ethics, confidentiality, communication skills, appointment scheduling, and an overview of various insurance plans and allied health fields.
WORK EXPERIENCE
Teacher’s Aide
Teacher Aide – MLK Greenburgh Graham UFSD, 10/2022 – PRESENT
• Directly support of a teacher in such matters as checking homework or examination papers, averaging grades, checking attendance.
• Knowledge of applied behavioral analysis approaches for children with autism.
• Aid students with various disabilities in use of technology and equipment adaptation to facilitate
learning, mobility, and/or communication
• Work closely with the classroom teachers to create unique successful instructional lessons.
Supervisor 2019–2022
Barnes & Noble College Store at Westchester Community College Valhalla, NY
Develop a working knowledge of all departments in the store to provide daily support, direction and guidance to customers and team members.
Assign and direct work activities for booksellers or other team members to ensure delivery of services, sales, and customer service.
Maintain a presence on the sales floor to greet customers, answer questions and assist with purchases of merchandise or services when necessary.
Manage customer and/or employee issues appropriately, quickly, and with respect.
Assist with hiring and training new employees for the sales floor.
Home Health Aide 2011-2013
Best Care Yonkers, NY
Assisted patients with personal services, including bathing, dressing, and grooming.
Administered prescribed oral medications under the written direction of physician.
Prepared and served meals to patients according to prescribed diets.
Accompanied patient to appointments, including medical visits.
EDUCATION
Business Administration, A.A.S
Sullivan County Community College, Loch Sheldrake, NY