Resources Intern Customer Service

EDUCATION

State University of New York at Oneonta, Oneonta, NY

Bachelor of Science, Business Economics Expected May 2023

Honors & Awards: Scholarship Plus Scholar 2019-2023

EXPERIENCE

New York Public Radio, New York, NY 10013 Jul 2022 - Aug 2022

Human Resources Intern

●Updated 500+ employee files, implemented methods to inspect, test and evaluate reliability and accuracy of HR processes against requirements and confirm against process documentation.

●Collaborated with management in refining processes and procedures and influence colleagues to adopt best practices.

●Facilitated planning and execution for 5 in-person and online events attended by 200 employees.

Memorial Sloan Kettering Cancer Center - Clinical Oncology Open Learning, Westchester, NY Jul 2021 - Aug 2021

Oncology Fellow

●Selected as part 75+ student cohort in learning about cancer genetics through weekly seminars, workshops, guest lectures from accredited researchers and physicians.

●Learned basic principles of cancer screening, diagnosis, and treatment through weekly presentations, multidisciplinary conferences, and one-on-one teachings.

●Presented research on metastatic breast cancer under principal investigator to 75+ students and physicians.

Oneonta Student Learning Center, Oneonta, NY Sep 2019 - Mar 2020

Receptionist

●Connected 600 students and tutors with appointment scheduling, writing consultations, and workshop consultations.

●Assisted 60+ daily students with on-line tutoring request registration support coordinating tutor subject availability.

LEADERSHIP

ProjectBasta, New York, NY Jan 2023 - Present

Fellow

●Selected to participate in a 50+ hour rigorous professional development program that supports first-generation college students in obtaining an entry level career.

Master class New York, NY Sep 2020 - Present

Member

●Organize 3 online skill-development workshops for business/finance/accounting and 6 events with alumni speakers for career development, averaging 30-35 attendees per workshop.

Pan-African Student Union Club, Oneonta, NY Sep 2019 - Present

Member

●Provide knowledge, empowerment and raise awareness about African diaspora and descent during a spring semester showcase for 200+ students of color.

SKILLS

Technical Skills: Python; Microsoft Office (Word, Excel, PowerPoint); Google (Docs, Sheets, Slides, Forms)

Languages: English, French, Doula, Zarma

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