Service Representative Data Entry

Ketki Patel

706-***-**** *******@*****.***

Objective

Driven professional who displays excellent organizational skills, teamwork abilities and initiative as well as exceptional levels of customer service, communication and mindfulness. Seeking a position that will ensure the greatest opportunity for company impact as well as personal and professional development.

Skills

Supervising and Training

Works well without supervision

QuickBooks Pro Proficient

Delivers professional, secure, reliable and rapid results

Management experience

Cost and Analysis savings, inventory, event coordination

Observation to detail

Organized and completes tasks with time management

Experience with Microsoft Word and Microsoft Outlook

Trilingual: English, Hindi, Guajarati

Works well independently and with team effort

Experience

Legal Assistance to Juvenile Attorney at Polk County District Attorneys Office

October 2019- Present

●Assisted as customer service representative

●Receptionist

●Data Entry for DA' s Office

●Legal Assistance to Juvenile Attorney, Attend Court

●Maintain E - Mail responsibility, requested documents

Edible Arrangements in Rome, Georgia Feb 2010 – August 2019

Maintain management

Assisted as customer service representative

Oversee various events from beginning to completion

Consulting on events and execute plans

Perform weekly, bi-weekly, monthly, and quarterly audits to ensure the inventory availability

Tracked outgoing and incoming reconciliation of income and expenditures

Maintain job descriptions, job codes, and pay structures

Maintain staffing needs, scheduling, recruiting, orienting and training

Provide onsite training and education for quality control

Operate POS system to enter client data and track records

Delivery assurance as part of job, track through App for delivery

Provide customer service for large business area

QuickBooks friendly experience with payroll, salary, account payable, bills

Reviewed purchase, billing, receipt

Obtained ServSafe Certification

Ed's Cleaners in Cedartown, Georgia July 1988 - Feb 2010

Trained employees on safety and injury prevention with heavy machinery

Customer service, account receivable, billing, payroll tax, payroll, book keeping

Maintain inventory

Deliver with assurance of service

Assisted with special projects as requested

Performed clothing alterations

Education

Nursee Monji College of Commerce Bombay, India June 1984 - May 1988

Bachelor’s of Commerce

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