Post Job Free

Resume

Sign in

Data Entry Customer Service

Location:
Ocala, FL
Posted:
June 09, 2023

Contact this candidate

Resume:

TAWNYA DOLLISON

Ocala, FL *****

Cell: 614-***-****

adxl5j@r.postjobfree.com

Professional Summary: Talented Area Manager with multifaceted understanding of Hospital and HIPPA operations. Expert in compiling, reviewing, and analyzing data from multiple sources to make knowledgeable assessments. Articulate in communicating findings, predictions and recommended actions in-person and through written reports. Collaborates with senior individuals to coordinate information gathering and develop effective strategies. Qualifications include: Leadership Experience, Training Skills, Professionalism and Customer Service. Reliable candidate ready to take on challenges in a position using problem-solving and task prioritizations skills to help any team succeed.

• Information Verification

• Policy Review

• Social Perceptiveness

• Customer Service

• Scheduling

• HIPPA Knowledge

• Marketing

• Hospital Experience

• Communication Skills

• Planograms

Experience

Area Manager 2021- Current

MOM 365- North Florida and Southern Georgia

50+ hours a week

• Complied with hospital policies, HIPAA regulations, security, safety, sanitation and infection control guidelines set forth at each individual facility

• Marketed the company and myself across 21 Hospitals without any complaints while maintaining professionalism, discretion and customer service

• Interviewed over 150 candidates, of those selected 98% of them are still present in the company

• Managed scheduling for all 21 Hospitals while mitigating any issues that surfaced, to include different time zones and across state lines

• Input data into different databases to create data flows that resulted in no error or loss of patient information

• Maintained over $50,000 worth of equipment without any loss or damage

• Verbally briefed findings relating to quantitative and qualitative data to senior individuals within the company

2

• Sent reports daily to senior individuals and subordinates to ensure oversight was given at all levels

• Standardized and updated procedures based on operation requirements and federal/state polices

Supervisor: Lori Florich Okay to contact supervisor: Yes Ph: 484-***-**** Area Trainer/Lead Photographer 2014- 2021

MOM 365- North Florida and Southern Georgia

50+ hours a week

• Trained over 100 professional photographers in North Florida and Georgia at 21 Hospitals and facilities

• Was rated number one in sales for the last 8 years earning the company over 2.3 million dollars

• Upheld Hospital polices and procedures regarding HIPPA, security, safety, sanitation and infection control guidelines

• Conducted data entry for patients and clients and ensured security measures were taken to prevent any data loss

• Maintained working relationships with several hospitals to provide support to Nurse Managers, Hospital Staff, Doctors, Patients and Mom365

• Researched and analyzed current trends within the organization and online to maintain competitiveness against competing firms

• Identified concerns with facilities, equipment and personnel; reported it through the proper channels in order to mitigate faults in the future

• Facilitated engagements outside of Mom365 that resulted in lasting and prosperous partnerships

Supervisor: Deanna Smith Okay to contact: Yes Ph: 352-***-**** Field Team Lead 1998- 2015

SPAR Marketing- Ohio and Florida

55+ hours a week

• Coordinated with facility managers, deliveries, and timelines to ensure project success from start to finish

• Facilitated cross-functional communication among project stakeholders

• Worked with planograms, floorplans, and graphic guidelines to execute installations

• Managed schedules from company employees, facilities, deliveries and deadlines to guarantee they were up to code with current marketing trends

• Developed and executed current marketing ideas that resulted in overall financial success

• Managed the strategy and setup of paid campaigns 3

• Supervised business development and sales teams to certify companywide branding consistency for all clients

Supervisor: Donna Thurman – No longer works there, Retired Education and Training

HIPPA Compliance Certification – April 2023

Supervision Skills Certification – March 2023

Hospital Safety Certification - February 2023

Bereavement Certification - January 2023

Basics of Touch Typing – October 2022

Inbound Marketing Certification – September 2022

Business Models in Strategic Management – August 2022 Personal Branding for Career Success Certification – July 2022 Business Communication Certification - June 2022

Business Advertising Certification - May 2022

Marketing Portfolios Certification - April 2022

Risk Education Certification – March 2022

Marketing Foundations Certification – February 2022 Content Marketing Certification – January 2022

References

Kourteney Winner, Intelligence Analyst for the United States Army; Ph: 614-***-**** Debbie Howard, Manager for Luthern Foster Care in Ohio, Ph: 614-***-**** Tiffany Watson, Lead Community Manager at Hawthorne Residential Partners, Ph: 352-***-****



Contact this candidate