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Data Entry Customer Service

Location:
Atlanta, GA
Salary:
21
Posted:
June 09, 2023

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Resume:

S H A R O N R E N A Y R U T L E D G E

*** ****** **** **. ***** Mountain, GA 30083 470-***-**** Home

470-***-**** Cell

adxl5g@r.postjobfree.com

EDUCATION

National Center for Paralegal Training Atlanta, GA Associates Degree – Paralegal Studies

Atlanta Technical College Atlanta, GA

Associates Degree – Business Administration

RELATED SKILLS

70-75 wpm, 10 key, Data Entry, Computer literate, Microsoft Word 365, Microsoft Excel, Microsoft Power Point,

Microsoft Word XP, Word Processing, Xactimate versions 27.5 and 28., XactContents, Imanage, eCounsel, WebTMS, Versatile Prod Web and USPTO.gov/trademark

EXPERIENCE

11/2021 – Present Ford & Harrison LLP

Receptionist/Offices Services Assistant

Answer a multi-line telephone system for multiple Ford Harrison offices. Greet clients and guests in a courteous and professional manner. Monitor visitor access and issue passes. Monitor freight and regular elevators. Receive and sign for documents and package deliveries, distribute to appropriate personnel. Schedule and reserve conference rooms as requested. Assign guest parking spaces, and alert security of arriving guests. Track incoming book

subscriptions and properly place on shelf in library. Assist legal assistants by scanning documents. Process invoices and reconcile Amex accounts. Provide attorney support, which may include indexing notebooks, pleadings etc. Other duties as assigned by Regional Office Manager or Administrative Coordinator. Prepare Orientation Schedules and Packets for new hires.

3/2019 -11/2021 Wegman Partners/Turner/WarnerMedia Records Assistant

Data Entry of Office Records. Creating new folders. Request onsite and offsite records for Paralegals and Legal Assistants. Filing documents- alpha and numeric into the electronic filing system. Inventory of Office supplies. Distributing mail to staff. Responding to e-mails from Attorneys, Paralegals etc. Assist with Billing projects, Assist with Trademark – Audits and WebTMS Dispute

Audits. Assist with IP/Copyright data entering information into WebTMS.

10/2016 – 3/2019 Doculynx, Inc. /Southern Co.

Data Entry/ Scanning Operator

Data entry of Work Orders and service orders. Photocopying of worksheets and time sheets. Billing of service accounts for the clients. Collected and input data into Psygen and Laserfische database. Identified, corrected and reported data entry errors. Document Prep.

Compiled data from source documents prior to data entry.

Customer service – internal and external. Scanning maps and images for engineers.

3/2016 – 10/2016 QGistix Quality and Logistics

Data Entry / Parts Cataloging Clerk

Sort items according to data labels and process accordingly

Record and catalog each part by placing labels on each item, scanning and recording relevant data

Properly label and box items before handing cataloged items to Inventory Control team

Assist with cycle counts and physical inventory counts; deactivate sim cards, Extensive Quality Control.

Assist other departments in the Reverse Logistics chain 3/2005 – 08/2015 Crawford and Company

Senior Contents Inventory Analyst

Research Claims from insured’s Contents.

Complete extensive evaluation of property and contents. Depreciate the value of contents and inventory. Auditing Documents for the department and e-mail correspondence.

Establish amount of inventory and forward estimate to the supervisor for approval. Prepare billing for the clients. Switchboard duty.

Customer service, internal and external.

2/2002 - 2/2005 Seyfarth Shaw LLC

Legal Assistant/Filing Clerk

Typed and transcribed Deposition hearings and recorded statements.

Filed complaints and discovery with the state and local courts.

Timekeeper of Attorney’s fees and hourly rates. Extensively filing- alpha and numeric. Designed and created filing system. Switchboard duty.

8/2001-1/2002 Bovis Kyle & Burch, LLC

Junior Secretary

Typed and transcribed Index of Deposition’s, hearing letters, recorded statements, etc.

Indexing of discovery and pleadings. Filing-alphabetic and numeric.

Switchboard relief, Prepared binders for Partner’s Meetings



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