Danilo I Chacon, MIS, MSc

Coconut Grove, FL ***** 305-***-****

adxl4g@r.postjobfree.com linkedin.com/in/umdanny

IT Systems & Security Professional

Integrating, & analyzing IT systems across industries. Unique strengths in reporting of processes/issues, training/knowledge transfer, & documenting best practices for implementation mitigation. Experienced business professional coordinating with internal & external customers involved in full accounting cycle, business as usual & project operations across organizations. Fluent in Spanish.

Education

The University of Miami May 2019

MS, Management

Florida International University

Management Information Systems May 2005

Certifications

Leadership in Business Management

I.T.I.L Foundations

Oracle MyLearn Certification.

Technical Skills

Experienced working with a wide range of stakeholders to build reports and visualizations, define data models, and training end-users.

Enhance the Agile based SDLC for our software development organization.

Conversance with working with multiple teams and stakeholders both shores.

Extensive experience in designing, engineering solutions and leveraging all appropriate components offered by ServiceNow to answer the needs for Business workflows or other requirements.

Ability to writing user stories, creating user case and sequence diagrams.

Ability to develop exceptional documentation in gathering requirements on integration of ServiceNow with other applications like Jira, MS Teams and PeopleSoft.

Ability to eloquently incorporate business knowledge into requirements.

Ability to effectively communicate, both verbally and in writing, at all levels including business stakeholders, customers, vendors & teammates.

Ability to work sovereignty within a tight schedule and deadline with little support.

Professional Experience

Manpower

Data Analyst

Experis, (2022-Present)

Designed and executed Power Bi templates which reconciled reports that had been previously

merged

Extracted. Transformed, and loaded big data, that led to faster turnaround in solution's with

sights on future bidding.

Helped train coworkers on proper Web server/Cloud server loading format. This is used for a

proper import into Apache/Bullhorn without the need for SQL or Azure packaging.

Insight Global

Outside Contractor (2020-2022)

Smart Home Designer, Business API/ ServiceNow Administrator. Miami, FL

Created reporting for reconciliation in CRM. This was used within the existing accounting cycle.

Tested dashboards for API and Unit Testing, resulting in stored procedures and regression testing functionalities.

Casino MIami, Marketing Analyst, Miami, FL

Tested dashboards for API and Unit Testing, resulting in stored procedures and regression testing functionalities.

Created reporting for reconciliation in CRM. This was used within the existing accounting cycle.

Disney +, Senior Data Analyst

Created reporting for reconciliation in sales operations using SAP BRIM. This was used within the existing accounting cycle for Disney + in Latin America.

Tested developing of dashboards for API and Google Cloud integration, resulting in settling of lost transactions within applications, including revenue, accounting, and Tax.

Managed data with ETL, SSIS, or SSRS and imported to rest application interface or tableau gallery.

Produced Vendor reports, including Tax. This proved vital in operations, and payment towards vendors in Latin America.

Fresh Del Monte (2019-2020)

Data Analyst Coral Gables, FL

Led developing of mapping hierarchy which will take over after the migration of all data into a new environment in SAP. The new SAP environment will streamline accounting and bolster sales.

Created mapping structure pointers to facilitate current accounts receivables reconciliation. This was used within the existing legacy CRM system, Produce Pro.

Analyzed mapping for back-end order processing into Accounts Receivables. Migrating master files into SAP, made necessary to streamline processes, and discard operations no longer viable.

Lennar Corporation (2019-2019) Miami, FL

Business Data Analyst

Led Metaviewer application troubleshooting. Making frontend bug handling possible within Accounts Payable.

Created SQ queries for the Accounts Payable workflow. This provided efficiency by documenting the outgoing cycle from invoicing to payment.

Assisted IT in integration of new Lennar Division under Metaviewer application umbrella. This streamlined accounting full cycle, facilitating payroll.

MoneyGram Payment Solutions (2018 – 2019) Miami, FL

Integrations Analyst

Managed development resources by creating clear business and technical rules and data in Github.

Analyzed API schema for quality assurance in a sandbox environment. This resulted in a more comprehensive test responsible for delayed transactions in product integration.

Tested development resources across multiple technologies including SQL, SOAP, and XML.

Advised management on new resources, and support strategies for new products on daily products.

University of MIami (2006-2018) Coral Gables, FL

Business Systems Analyst

QGenda API Implementation

Led team in developing scenario based functional business rules executable in Excel. This resulted in time and money savings during the Controller’s Office reconciliation of Project.

Led team in integrating scheduling model to single source of truth, which resulted in more efficient integrated systems at the University of Miami’s Hospital.

Assisted in CAB management, resulting in implementation changes, and post-live go date changes. Comprehensive support included shoulder-to-shoulder meetings with specialties.

Environment and Infrastructure

Analyzed SQL based queries used in collections and pricing under Student Accounts. This increased efficiency and savings in time, towards project hours devoted to Student Accounts.

Analyzed .net framework and concluded that various macros were being utilized for reconciliation at the Controller’s Office. Project viability was determined, and one standalone c# application was approved for Florida Prepaid accounts under Student Accounts.

CashPro Application Administrator

Created separate lock box structure within accounts inside CashPro. This resulted in a more secure, and visual way of reconciling subtotals by the Controller’s office.

Led graphical user interface feature project for cash positioning. This increased efficiency in forecasting cash for management.

Treasurer’s Landing Page

Created CMS files compatible with new University of Miami LMS initiative. This resulted in a new environment and files for the Treasurer’s web page.

Analyzed different graphical uses in Ax Share to remodel and add new photos, in the Treasurer’s page. This proved advantageous, in time savings, before launching site.

University of MIami Research (2018) Coral Gables, FL

Data Focused Personal Research,

Participating in a ten-year technology implementation program spanning multiple rotational assignments led to this research. These technologies delivered infrastructure changes and integrated resources. They also helped form me as a liaison between end-users, product management, and development to gather and document user requirements, and translating them into user stories.

Relevant research: Python programming for beginners: Cannon, Jason (2019) / Python Data Science: The Ultimate Step by Step Guide to Python Programming (2019) / Pro RESTful APIs: Design, Build and integrate with REST, JSON, XML and JAX-RS 1st ed, Edition (2019)

Effects of OOP: Python on Json Main principals, David V. (2016)

Use-Case 2.0: Object-Oriented development in an industrial environment, Dr. Ivar Jacobson.(1987)

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