Center Representative Call

AURORE DIMIYO

** ******* ******, ******, **, ****3 518-***-****

*********@*****.***

SKILLS AND ABILITIES

I have eight years of expertise in the field of health insurance. I am a diligent, well-organized worker, and I am searching for a position that would showcase my skills and help contribute to the organization's growth. I can problem-solve, effectively manage communication time, work well in a team-like atmosphere, multi-task, and am an active listener.

EXPERIENCE

Fidelis Care (Centene Corp) - Albany, NY 01.2015 - Present

As a claim analyst, I process insurance claims and monitor records involving these claims.

Maximus / New York State of Health - Albany, NY 08.2013 - 01.2015

As a call center representative, I assisted clients in applying for health insurance and selecting the best plan most suitable for them.

Macy’s – Albany, NY 09.2011 - 08.2013

As a cashier, I processed and obtained payments regarding retail locations, enhancing my customer service abilities and assisting them with any issues.

EDUCATION

Schenectady Community College 05.2013

Associate’s degree in Business Administration

LANGUAGE

Fluent in English and French.

REFERENCES

REINE MOUITY URSULA KOUMBA JACKUAVA THOMPSON

315-***-**** 716-***-**** 716-***-****

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