Lisa Doty

Collinsville, IL *****

adxkyp@r.postjobfree.com

+1-813-***-****

To work for a dynamic medical provider in the receptionist, clerk, management part of the business Authorized to work in the US for any employer

Work Experience

Laborer

Peopleready - Venice, FL

December 2022 to Present

• Clearing out job sites

• Loading and unloading of building materials

Customer Service Representative

Lincare - Clearwater, FL

August 2022 to November 2022

Answered inbound phone calls from patients regarding Doctors Orders we received regarding A CPAP machine.

Patients would answer questions from a computer app called Sleep glad, they would answer questions about their sleep habits, then it would take a facial scan and from that tell us what kind of face mask and the size it picked for their CPAP machine.

Then I would send to a patients email address, what is called Docusign, giving us consent to send them the CPAP and face mask, finally schedule them with one of the Respiratory Therapist on how to properly set up their new Cpap machine.

• Provided assistance to clients

• Created customer appointments

• Explained products and benefits

• Answered phone and assisted Patients with changes Housekeeper/Assistant Executive Housekeeper

Holiday Inn Express and Suites - Wesley Chapel, FL April 2020 to April 2021

• Cleans and sanitizes hotel and guest rooms.

• Vacuums and sweeps floors, carpets, and rugs.

• Makes beds and changes linens.

• Cleans and sanitizes bathrooms, showers, toilets, sinks, and countertops.

• Replenishes toiletries and towels.

• Empties trash receptacles.

Assembly Line Worker

PGW - Saint Peters, MO

February 2018 to August 2019

• Assisted in production lines

• Inspected quality of product and parts

• Assembled Car Windows

Front Desk Receptionist

Dr. Venkata Boduvala - Saint Peters, MO

August 2018 to January 2019

• Answer Multi-Line Phone for Fast Paced Orthopedic Hand Surgeon

• Check in Patients Arriving for their Appointment

• Schedule Patients Follow Up Appointments

• Stock Exam Rooms

• Clean Medical Instruments

Patient Access Representative

SSM Saint Joseph Hospital West - St. Louis, MO

March 2012 to November 2017

• Check in Patients for Outpatient Testing and Inpatient Admitting Using Epic Program.

• Enter and Update Patients Demographic Information.

• Verify Patients Insurance Coverage using RTE

• Collect and Process Patients Co Pay using US Bank Navigator Education

Associate Degree in Computer Networking in Computer Networking Sanford Brown Business College - Saint Peters, MO

October 1999 to December 2001

High school diploma

Okawville Jr/Senior High School - Okawville, IL

Skills

• Epic

• Medical Scheduling

• Medical Office Experience

• Insurance Verification

• Hospital Experience

• Phone Etiquette

• Computer Operation

• Customer service

• Typing

• Windows

• Assembly

• EMR Systems

• Communication skills

• Time management

• Microsoft Excel

• Microsoft Office

• Computer skills

• English

• DocuSign

• HIPAA

• Houskeeping (1 year)

• Hospitality (1 year)

• Cleaning (1 year)

• Guest services (1 year)

Additional Information

References:

Mark Ranck

Close Friend

727-***-****

Rebecca Makinster

Former Co-Worker/Lincare

(727) 543--1575

Gregory Niles

Volunteers of America Of Florida/Program Specialist

689-***-****

Contact this candidate