Mohamed Junaid Udayar Mohamed Azmin

No:***/*, Kandy Road,

Thihariya, Kalagedihena -11875

Sri Lanka.

Tel- +947********

Email : adxkwh@r.postjobfree.com

LinkdIn : linkedin.com/in/azminudayar

Objective:

To utilize my extensive experience and expertise as a government servant at the Department of Posts Sri Lanka with 30 years of service experience to contribute to the success and growth of an organization in a role that aligns with my skills, knowledge, and passion. Seeking a position where I can continue to serve my best.

Education:

Secondary Education at Zahira Central College, Mawanella,Sri Lanaka.

● G.C.E A/L Exam in Mathematics - 1991

TURNKEY Computer System (PVT) Ltd, Colombo-03, Sri Lanka

● Diploma in Computer Hardware Engineering with Networking - 2008

National Institute of Business Management (NIBM), Colombo-07, Sri Lanka

(PROGRAMMES UNDER NETWORK ENGINEERING SPECIALIZATION-School of Computing - https://nibm.lk/computing/ )

● Diploma in Network Engineering (DNE) (One Year) - 2020 Skills:

Extensive experience in managing all aspects of postal operations, including mail processing, sorting, routing, and delivery. And maintaining high-quality service standards.

Adept at identifying and resolving complex issues related to postal operations, system administration, and network infrastructure. Skilled in analyzing problems, developing innovative solutions, and implementing corrective measures to improve efficiency and Performance.

Proven ability to effectively address and resolve customer inquiries, complaints, and issues. Skilled in providing prompt and satisfactory solutions to ensure customer satisfaction.

Highly driven and proactive in taking initiative and completing tasks independently. Experienced in implementing and managing processes and procedures to streamline workflows, improve efficiency, and ensure compliance with organizational standards.

Effective in conveying information, ideas, and instructions clearly and concisely through oral Communication.

Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for various tasks, such as document creation, data analysis, presentations, and email management.

Skilled in negotiation techniques and strategies, enabling successful outcomes in challenging situations.

Work Experience:

2013/12 - Present Senior System Administrator (Networking & Hardware)

In charge of the Main Server Room at the Postal Headquarters ICT Division.

Maintain and manage Network equipment such as Firewalls, Switches, Routers, VPNs, and Lease Line internet connectivity.

Maintain Servers at the internal Data Centers, and cloud-hosted web applications.

Backups, and security measures, identified and resolved network issues, and consistently strive for the highest standards of network performance.

I am the team leader for the Postal ICT network of 654 Post Offices Island-wide. There are 30 IT Coordinating officers in 28 districts and 3 Assistant Network administrators reporting to me.

2007/04 - 2013/12 Cashier and Supervising Officer at Post Office, Kotahena (Supra Grade office)

Supervising all Mail operations at the Post Office and Mail delivery of two Zones in Colombo. (Colombo-13 and Colombo-15).

Managed a Stamps stock of 2.5 million.Handling all financial matters (Online and Offline), daily cash accounts, and Stamps sales.

All kinds of payments include Salaries, Pensions, Poor Relief payments, etc. 2001/04 - 2007/04 Assistant Postmaster at Post Office, Kotahena (Supra Grade office)

Worked as Counter Officer at the Stamps counter, Mail counter, Money Order counter, Payment counter, and National Savings Bank counter. 1998/08 - 2001/04 Assistant Postmaster at EMS Courier Service in the Department of Posts.

Key User of IPS International Mail Track & Tracing. Accepting officer of Outbound EMS articles and Mail clerk of Inbound EMS articles. 1995/06 - 1998/08 Assistant Postmaster at Post Office Colombo Labour Secretariat.

Worked as Counter Officer at Stamps Counter, Registered article accepting Counter and Money Order Counter.

1994/12 - 1995/06 Six months Training for Postal Officers Efficiency Bar Exam.

I successfully completed this training with a 2nd Division Pass at Postal Training School Colombo.

1993/06 - 1994/12 Assistant Postmaster at Post Office Kotahena.

As My first appointment, I was attached to this Post Office and Worked as Counter Officer at Stamps Counter, a Registered article accepting Counter, and Money Order Counter.

Training:

Customer Service Excellence - 2003 (Kent Academy of Career Training)

Training Programme on IT for Productivity Improvement - 2009

(Department of Computer Science & Engineering University of Moratuwa)

“E-Commerce” (Postal Staff College Islamabad - Pakistan Post) - 2011

International Postal Services (IPS) course

(Asian - Pacific Postal College - Bangkok, Thailand) - 2022

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