Customer Care General Manager

Bindu Nair

**** ****** ***** ****, ******, Texas 75036

Cell: 412-***-****

*****.***@*****.***

Professional Experience

National Securities Depository Limited (NSDL) (November 2005 - May 2014)

Worked as an Officer and was reporting to the MD and CEO and also worked in the Participant Interface and Issuer Interface Department.

The job profile consists of:

Commodity Activation

Activation of CP / CD

Coordinating with various government and regulatory organizations for different projects

Preparing of MIS and compilation of various data

General correspondence

Office administration

Departmental database management

Scheduling appointments

Arrangements for travel and stay

Khana Khazana India Private Limited (August 2005 – October 2005)

Worked as a Secretary reporting to the General Manager.

The job profile consists of:

Scheduling appointments

General correspondence

Office administration

Jet Airways (I) Private Limited (February to April 2005)

Worked as a Customer Care Agent.

Agfa India Private Limited (August 2003 to January 2005)

Worked as a Commercial Assistant cum Secretary.

Jet Airways (I) Private Limited (February to July 2003)

Worked as a Secretary reporting to the General Counsel, Legal

Professional Qualification

Completed an Executive Secretarial course from Burnley’s Commercial College. The course covered shorthand, typing, correspondence and a few other topics.

Completed Basics Course in computers through NIIT. The course covered Word, Excel and PowerPoint.

Educational Qualification

Graduated in Commerce from The University of Mumbai in April 2001 securing 67%.

Passed H.S.C. from The Maharashtra Board in March 1998 securing 74%.

Passed S.S.C. from The Maharashtra Board in March 1996 securing 70%.

Passed NSE’s Certification in Financial Market (NCFM), Beginner’s Module securing 81 %.

Personal Information

Date of Birth : December 5, 1979

Languages know: English, Hindi, Marathi and Malayalam.

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