Service Representative Customer

Gregory Nixon

**** ****** **. #*** **** Collins, CO 80525 • 303-***-****• ******@*****.***

A qualified and dedicated individual; enthusiastic, creative, and self-motivated. Seeking to obtain a position that utilizes my communication and creative skills as well as my desire to work with the public.

Education

Bachelor of Science: Business Communication Rochester College

Associates of Science: Automotive Engineering and Design Baker College

Experience

Customer Service Representative, Comcast March 2017 – Present

Efficiently answer calls from customers

Resolve and trouble shoot technical issues

Successfully sell cable television services and products

Assist with billing inquiries

Consistently exceed in the “warm and friendly” S4X categories

Customer Representative I, Good Sam September 2014- March 2017

Independently answered and made phone calls to customers aiming at customer satisfaction

Accomplished at trouble shooting issues customers came across

Able to successfully implement suggestive selling of product

Earned bonuses for attendance and diligence at the office

Sales Consultant, Art Van Furniture September 2008-august 2014

Received the RAISE award for outstanding sales and customer service

Successfully sold furniture to both commercial and residential clients

Created quotes to help guests in their decision-making process

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