David Brumbaugh

651-***-**** adxku0@r.postjobfree.com https://www.linkedin.com/in/david-brumbaugh/

Reliable and Respectful Relatable Team Member Delivers Innovative Solutions

RELATED EXPERIENCE

United Parcel Services

Warehouse Package Handler Supervisor (Minneapolis and Isanti, MN), June 1999-October 2001

• Oversee sorting, grouping, and truck loading

• Complete the required daily and weekly paperwork

• Oversee the unload

• Train new team members

Warehouse Package Handler (Minneapolis, MN), August 1998-June 1999

• Sort and group packages according to their intended destinations and load them into appropriate delivery vehicles according to delivery route charts

PROFESSIONAL EXPERIENCE

Internal Assessment Specialist

Gurstel Law Firm, PC (Golden Valley, MN), 2018–May 2023

• Worked with a variety of consumer credit lenders and debt settlement clients to ensure firm compliance, reduce risk, and monitor systems.

• Complied with all federal regulations, state statutes, local regulations, and office policies and procedures.

• Pulled and reviewed files daily for internal assessments, prioritizing files to meet deadlines and commitments.

• Escalated findings of non-compliance or risk to appropriate departments, ensured deadlines were met, and provided guidance, support, and recommendations.

• Participated in meetings with department leads to follow up on current findings and facilitate conversations to develop solutions.

• Developed new tracking reports to discover trends that could be used to ensure and improve firm compliance with the standards set by each client.

• Continually adjusted assessment processes to fit the clients' needs, worked to improve productivity, and streamlined the department's processes while maintaining industry best practices.

• Trained new employees to the standards expected.

• Assisted other departments, including Collections, Legal, and Client

Services Deli Service Clerk

Lunds and Byerlys (White Bear Lake Township, MN), 2023–present

• Greet and assist all deli and restaurant customers, creating a welcoming and safe environment.

• Prepare deli foods for purchase according to food safety and store standards.

• According to customer request, wrap, weigh, and price deli items accurately.

• Stock, rotate, and stage deli merchandise to ensure quality and freshness.

• Ensure the cleanliness of the department.

Skip Tracer

Gurstel Law Firm, PC (Golden Valley, MN), 2011–2018

• Used given tools to search for information that will lead to contact with clients' debtors.

• Confirmed and verified the information was accurate and entered information into a diary for the appropriate department for follow-up.

• Worked closely with attorneys and collectors to ensure all information led to the satisfaction of debt for clients.

• Complied with all federal, state, and local regulations, and office policies and procedures.

Synergetic Communications (Hopkins, MN), 2009–2011

• Worked in a collateral recovery office to find vehicles for clients and arrange for repossession through skip tracing and phone calls.

• Met and exceeded monthly goals regularly.

• Worked as a team to successfully reach goals for each account.

• Built relationships with clients and agents to increase the volume of secured collateral.

Restaurant Manager

ZPizza (Roseville, MN), 2008–2009

Domino's Pizza, LLC (St. Paul/Minneapolis, MN), 2004–2008

Papa John's International (Maplewood, MN), 2002–2004

• Served on the General Managers Advisory Council (GMAC) at Dominos, helped develop Toys for Tots drive and improved communication between franchise and corporate stores.

• Met and exceeded company expectations of customer service, daily operations, scheduling and payroll, hiring and training new employees, P&L analysis and reconciliation.

• Oversaw back-of-house and front-of-house operations. Managed food and labor use within budget goals.

• Worked with employees and district managers to provide local store marketing campaigns.

• Recruited new employee applicants.

• Created and gave sales presentations at local businesses, schools, and other marketing opportunities.

SKILLS

Communication

• Lead and assist in one-on-one and team meetings.

• Perform daily, weekly, and monthly reporting.

• Ability to work independently and as a team to complete assessments according to client and firm standards.

Computer Skills

• Proficient computer navigation skills using computer applications, spreadsheets, word processing, databases

• Proficient in MS Office Programs (Word, Excel, Outlook, Teams), LexisNexis, Accurint, Fastdata, TLO

• Proficient in CLS collection software, including creating reports and summaries from software.

• POS Software (Pulse)

Remediation Skills

• Working knowledge of federal and state consumer laws on debt collection.

• Understanding of legal process as it relates to current job requirements.

Project Management

• Manage the development, implementation, maintenance, and updates of assessments and operating procedures.

• Ability to manage multiple projects, reports, and deadlines. Resume for David Brumbaugh 3

HIGHLIGHTS

• Participated in team-building events to promote the firm's vision and mission.

• Met or exceeded daily and monthly Firm goals individually as a skip tracer and as a department.

• While working as a restaurant manager:

o Trained seven new Assistant Managers

o Five Assistant Managers were promoted to General Managers EDUCATION

Associate degree from Central College, Kansas

OTHER INTERESTS

• Adoptive Parent

• Serves as co-leader for church small group.

• Community care includes frequently serving at Feed My Starving Children and donating blood and platelets through Memorial Blood Center.

• Personal interests include long-distance running, MLS and Premier League Soccer, and fishing.

• Desire to learn new things and further develop knowledge of work-related skills and personal interests.

• Retired umpire for high school and college baseball and fast pitch.

Contact this candidate