Customer Service Project Manager

RANNIE AUSTRIA

Home Address: #** *.* ***** **. Purok2A,DOTC, New Lower Bicutan,

Taguig City

Mobile no. +63-951*******

E-mail add: ******.*******@*****.***

Duties and Responsibilities

• Installation & Repair (DSL) Digital Subscriber Line

• From beginning to central office, check signal to slot & port

• Used equipment ARGUS 142 & 3M DYNA TEL 950 ADSL & Laptop, modem zoom.

• Testing to browsing & connect to the Internet

• Testing also to cabinet until distribution point up to protector to the subscriber Installation & Repair landline

• From beginning to central office & (MDF) main distribution point

• Jumper wire to equipment no# to primary. Testing dial tone going to cabinet up to protector or connecting block

• Check dial tone to primary cabinet up to distribution point. Testing its clear the dial tone, check one by one. Shorted, grounded, x talk & open trouble Work Experience

Company: Philcox Phils. Inc

Address: 8th floorPhilcox Bldg 172

Salcedo St. Legaspi Village Makati

City Philippines

Position: Installation Repair

Period Covered: May 2000 to Jan 2011

Company: Premier Technology/stc

Address: Najran, Kingdom of Saudi Arabia

Position: Telecom Technician, Installation & Repair, DSL Technician Department: Installation & Repair

Date: From February 26, 2012 to March 7, 2016

Company: Conversa Mobile Inc.

Address: G/F Tao Corporate Bldg.,Plaridel

St. Legaspi Village Makati

Position : Installation and Repair

Period Covered: June 2016 up to present

Company: Premier Technology

Address: Riyadh Saudi Arabia

Position: Telecom Technician, Installation and repair Department: Installation and Repair

Date: April 23, 2017 to March 15, 2020

Company: JGL Incorporated

Address: Level 10, one global place 5th ave.cor.25th st. fort Bonifacio Taguig City

Position: Junior Splicer

Period Covered: May 21 2021 to Sept 20 2021

Training Attended

• Level 1 Training Subscriber Line Installation & Repair/ Basic Customer Service

• Level 2 Training

Basic Networking

Personal Data:

Birth Date: May 30, 1974

Place of Birth: Lingayen, Philippines

Age: 47

Height: 5’4

Weight: 130 lbs

Civil Status: Married

Religion: Catholic

Nationality: Filipino

Educational Attainment

Secondary: Saint Columban’s Institute Year.

1987-1991

Primary: Guesang Elementary School

Year. 1980-1986

CHARACTER REFERRECES

• SAFFER ALZAMANAN

Saudi Telecom Company

Supervisor

Mobile no. +966*********

• ROLLY ENTIA

Telecom Technician

Mobile no. +966*********

• RENANTE CANEDO

Fiberhome

Project Manager

Mobile no. 092********

I hereby that the all above mention was acknowledge was true. _ _

RANNIE AUSTRIA

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