Sarah Langefels 925-***-****
***********@*****.***
EXPERIENCE
Primos Pizzeria and Pub, 298 Hartz Ave, Danville CA-server January 2022-present
● Entering food and drink orders as they were given to me tableside using a portable POS with Heartland technology software.
● Effectively managed a high volume of tables during holidays and all sports seasons.
● Bartending when needed
● Provided exceptional customer service to parties of 20+ along with smaller groups all at once.
● Became accustomed to highly fast pace work and multitasking for hours on end.
Fat Maddies, Blackhawk, 3483 Blackhawk Plaza Cir,
Danville CA- Server
March 2021- October 2021
● Memorized over 60 menu items along with a large cocktail and beer menu
● Warmly greeted new and returning customers and developed relationships resulting in customer loyalty
● Served and engaged with 7-15 assigned parties at once.
● Made sure to stay busy by working on side work and helping the hosts, bussers, and food runners when free time was presented. Along with working behind the bar to pour and make drinks when needed.
● Independently opened and closed the restaurant
The Grill, at Blackhawk, 3540 Blackhawk Plaza Cir, Danville, Ca — Hostess/ food runner
november 2020 - March 2021
● Warmly greeted and escorted guest to a suitable table seating.
● Presented menus and daily specials to guest while ensuring they had place settings and anything else needed.
● Coordinated and organized multiple reservations per shift via phone and yelp and calculating seating charts to keep the restaurant organized and in flow.
● Kept track of a rotation containing five or more servers ensuring each server was not overwhelmed nor disappointed .
● Completed a list of side work before ending each shift
● Trained new staff members on all of the above.
EDUCATION - California High School, San Ramon, Ca - High school diploma SKILLS
Communications
Great customer service
Work ethic
Work well under pressure
Team work
People skills
Collaboration skills
Adaptability
Leadership
Multitasking
Positivity
Attentive listening and
empathy
References
Drew Nichols (Primos owner)
coachdrewnichols@m yahoo.co
Hailey Roper (manager)
Alexa Hayes (Lead server)
*******@*****.***