Fakhria Himat

**-* ******* **, *********, ON N*G 4X5

Phone: 519-***-****, Email: adxkow@r.postjobfree.com

I am a fast learner, independent, team player, detail-oriented, and organized individual. I take challenges as an opportunity to enhance my skills. I have great customer service skills, and am trained and experienced in resolving customer complaints and promoting conflict resolution.

HIGHLIGHTS OF QUALIFICATIONS

Graduated from Conestoga College’s Office Administration Diploma program with a 3.90 GPA

Excellent knowledge of MS Office 360 (Word, Excel, PowerPoint, Access, Publisher), Outlook, OneNote, QuickBooks, and Sage 50

Developed exceptional communication and organizational skills through supervising and managing team-oriented activities by working in different industries

High accuracy and efficiency in creating and producing an Excel Database for data entry in the Tele-Communication Marketing Department organization

Type 50 plus NWPM keyboarding speed

RELEVANT EMPLOYMENT

Administrative Assistant Supply

Waterloo Catholic District School Boar, Kitchener, Ontario Jan-Present

Receive/direct students and visitors

Manage school attendance through Trillium database

Compile, maintain and file students records

Monitor general office equipment such as fax machine, photocopier, etc.

Administrative Assistant/Bookkeeper

Cedar Rose Homes Inc., Wellesley, Ontario May 2018-Nov 2018

Prepared weekly employees’ payrolls

Entered company’s expenses and created cheques for invoices by using QuickBooks

Prepared monthly employees’ remittances, and bank reconciliation

Administrative Assistant

KPMG, Waterloo, Ontario April 2018

Organized clients’ document for Tax preparation by sorting, scanning, and assembling

Updated clients’ documents in the company database

Prepared and updated verity of files such as labels and instruction manual for tax assembly

Customer Service Representative

Tim Horton. Kitchener, Ontario 2008-2012 and 2013-2014

Provided training to new employees, managed cash register and completed cash deposit

Utilized effective communication skills to resolve customer complains

Receptionist

Lion General Hospital, Karachi, Pakistan 2005-2007

Greeted patients upon arrival and provided patients with intake or new form for future records

Answered multi-line phones and either directed the caller to the appropriate person

Scheduled appointments for new and repeated patients based on Physician and Specialist available

Processed payments for appointments, medical tests, and surgeries

Clerical / Data Entry

Roshan Telecom Company, Kabul, Afghanistan 2003-2004

Entered information into Access and Excel Database

Tracked outgoing and incoming calls using company’s specific database and inputted into Excel

EDUCATION &TRANING

Office Administration – Executive

Conestoga College, Kitchener, Ontario Jan 2017-April 2018

Completed with a 3.90 GPA

Organized and created a variety of business documents using available technologies and applied industry standards throughout the program

Accomplished the scheduling, coordination and organization of administrative responsibilities and workflow within precise deadlines and according to set priorities

Prepared and formed a variety of business documents using available technologies and applying industry standards

Used interpersonal, leadership and client service skills to support the vision and mission of the organization

Information Technology Support Services (Co-op) Diploma Program

Conestoga College, Kitchener, Ontario 2010-2012

Secretarial / Administrative Certification

Karachi, Pakistan 2007

ACHIEVEMENTS

Dean’s Honour List

Office Administration – Executive Diploma Program 2017-2018

Information Technology Support Services (Co-op) Diploma Program 2010-2012

VOLUNTEER EXPERIENCE

Receptionist

Mennonite Coalition for Refugee Support, Kitchener, Ontario Dec-present

Computer Support Helper

Working Centre, Kitchener, Ontario 2008

Contact this candidate