Service Representative Remote Bilingual
Resume:
Brenda Cruz
*** ****** **., *** *******, Texas **210
************@*****.***
Summary: Detail oriented and adept at working with others and meeting deadlines. Skilled at quickly learning new processes, and tasks. Self-motivated with strong organizational and time management abilities.
Highlights
Detail oriented Good attention to detail Sales experience Good customer service skills Quick learner Good work ethics Experience
Ibex - Remote Bilingual Customer Service Representative 2022
• Schedule and coordinate rides to medical facilities for customers who are not able to drive themselves
• Schedule route and dispatch trips to all manner of providers
• Works closely with transportation providers and health care facilities to resolve problems
• Responsible for daily communication with transportation providers Fred Loya Insurance Company - Auto Insurance Agent 2017-2021
• Provided excellent customer service by greeting customers
• Interacted with customers in person and on the phone
• Customized insurance programs to suit individual customers
• Sold various types of auto insurance policies to businesses and individuals
• Explained features, advantages, and disadvantages of various policies to promote sale of insurance plans
• Performed administrative tasks, such as maintaining records and handling
• Sought out new clients and developed clientele by networking
• Generated lists of prospective clients
Freeway Auto Insurance Company - Auto Insurance Agent 2017
• Customized insurance programs to suit individual customers, often covering a variety of risks.
• Sold various types of auto insurance policies to businesses and individuals
• Explained features, advantages, and disadvantages of various policies to promote sale of insurance plans
• Prepared insurance claim forms or related documents, and review them for completeness.
• Transmitted claims for payment or further investigation
• Contacted insured or other involved persons to obtain missing information Young Men Christian Learning Center - Teachers Assistant 2014-2017
• Supervised students in classrooms
• Assisted students with adjustments or academic problems
• Maintained inventories of materials, equipment, or supplies
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