Office Professional
Resume:
Savannah K. Delker
********@*****.***
Education
Minot State University - Some College
Minot High School - Diploma 2006
Employment History
Trinity Health Minot ND Reimbursement Specialist/ Account Representative- 10/18/2021- current Responsible for filing compliant medical claims using various software programs. Works with hospital departments to request information needed to file compliant claims. Responsible for follow-up of claims filed to ensure timely and appropriate payment. Comfort Inn and suites Minot ND Housekeeper -01/2021 – 05/2021 Keep facilities and common areas clean and maintained.Vacuum, sweep, and mop floors.Clean and stock restrooms.Clean up spills with appropriate equipment.Notify managers of necessary repairs. Heide Transport Minot ND Dispatcher - 07/2020 - 10/2020 Answering called-in requests for cab service and sending the cabbies to the customer via radio, cell phone or computer. Cab dispatchers also assist drivers with directions to pickup locations and around closed streets and traffic pileups.
Easter Seals Goodwill Bismarck ND Retail Associate--10/2018 to 02/2019 Greet customers, help them find merchandise, and ring up final purchases. Also responsible for other duties throughout the store, such as stocking products, cleaning the store, and sorting through donated items.
Yankee Candle Co. Bismarck ND Assistant Store Manager--02/27/2017 to 09/2018 Responsible for assisting in the management and leadership, overseeing and driving daily sales performance; maintain service and operational standards; supervising, coaching, counseling and training staff on ASAP sales program; ensuring adequate staffing; providing superior customer service; maintaining store facilities; ensuring safety and security for guests and staff; preparing cash reports and merchandise orders; and other similar duties pertaining to the management of a retail store. D and B Enterprise Bismarck ND Route Driver- 1/2014-8/2017 The pick-up of medical records, test results, images, specimens from clinics, hospitals and medical offices and transporting them to the ND State Lab. The pick-up of USBank bags containing member account information from 3 locations in Minot ND and Williston ND and transporting them to the US Bank Microcenter in Bismarck ND for processing and entry. MLT Vacations Inc. Minot, ND Specialty Sales Representative--04/2009 - 09/2013 Make and confirm reservations for transportation and lodging. Maintain correspondence with individuals and groups to organize travel plans as well as create pricing quotes, informational spreadsheets, accept and file payment and personal information. Specialty Sales of Luxury, Romance, and Group travel. Provide and Maintain relationships with outside vendors along with their marketing and financial departments. Update and maintain product information using Microsoft Office programs. Provide support for escalated situations, customer complaints both pre and post-sale. Make decisions regarding refunds and compensation based on overall value of package rates and level of severity. Provide both written and verbal communications within the company and to its suppliers. The Medicine Shoppe Pharmacy Minot, ND Cashier/Stock Clerk--02/2009-04/2009 Assist customers with their questions, locating items or referring them to the pharmacist for medication information. answering telephones, booking out and filing sold item forms, pricing stock and ensuring the front counter of the pharmacy is kept clean and tidy with a professional image. Ensure appropriate inventory and stock control of medicines and maintain proper storage conditions of all over the counter medications.Receive and store incoming supplies, verify quantities against orders and inform supervisor of stock needs and shortages.
e-Telecare Global Solutions Minot ND Customer Service Representative--11/2006-02/2009 Responsible for handling calls from new and existing customers regarding a variety of requests. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business
JC Penney Co. Minot ND Cashier/Stock Clerk--9/2005-01/2007 Greet customers, Open and close cash registers,counting money, separating charge slips, coupons, and vouchers, balancing, cash drawers, and making deposits.Ticket, arrange and display merchandise to promote sales.Place special orders or call other stores to find desired items.Clean shelves, counters, and tables.Exchange merchandise for customers and accept returns.Bag or package purchases, and wrap gifts.Help customers try on or fit merchandise.Inventory stock and requisition new stock Carmike Cinema Stadium 9 Minot ND Concession Sales/ Box Office Cashier - 05/2004-10/2005 Sell and collect admission tickets and passes from patrons at entertainment events..Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances. Direct patrons to restrooms, concession stands and telephones. Subway Minot ND Sandwich Maker - 07/2003-11/2004
Assist customers with orders, prepare food to customer specifications, operate cash registers, including cleaning and stocking, clean kitchen, restaurant, and restroom areas as well as stock food goods when supply runs low.
References
Jazmin Gensrich
Yankee Candle-Store Manager
Hyperion Security- HR and Marketing Director
Ernest “EJ” Rose
MLT Vacations-Vacation Sales Supervisor
Patrick Delvo
Owner/Pharmacist-The Medicine Shoppe Pharmacy
Kelli Fuegmann
Owner-Primeau Bookkeeping and Business Services
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