Michelle Walters

**** * **** ** *** *

Kansas City, Mo 64127

405-***-****

adxkik@r.postjobfree.com

I am seeking a position to further nurture my extensively Clerical and Customer Service skills, a

position for potential growth.

01/2019 - 05/2020

H&R Block

Call Center- Answering inbound calls, data entry, applying troubleshooting techniques, assisting

Customers.

06/2017 - 02/2018

Triwest Healthcare Alliance

Call Center- contacting Veterans gathering availability for scheduling purposes, educating the

Veteran on the benefits of the program, data entry

07/2016 - 04/2017

Stivers Agency

Various clerical and customer service duties, data entry etc.

02/2016 - 07/2016

Kelly Services - Mutual Funds Rep

Phone Center, duties are to assist Clients in maintaining and updating their accounts, extensive

phone work and data entry.

02/2014 - 09/2014

Manpower/Data Entry Operator

Duties were to electronically file taxes for the State of Oklahoma.

07/2008 - 10/2013

City of Kansas City Mo/Customer Service Rep

Duties were to assist with all City services, including setting court dates and violation

information, data entry and extensive phone work.

04/2005 - 09/2007

16th Circuit Court/Court Clerk II

Enter judgements, court info, data entry and filing.

10/1993 - 2004

State of Mo/Case Manager/ Unit Secretary/Patient Registration Clerk

Assisted with submitting applications for government benefits, maintained caseload, assisted

with job readiness and job search. Worked on unit, assisting Social Workers and Doctors, filing

medical records, entering orders, composing letters, completed admissions and discharges,

also assisted in Pharmacy, distributing meds with medical terminology.

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