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Service Representative Crossing Guard

Location:
El Paso, TX
Posted:
June 07, 2023

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Resume:

Maria Jose Mundy

***** ****** **, ** **** TX. ***36 915-***-**** adxki5@r.postjobfree.com

Career Objectives

To acquire a position with a well established firm where I can apply my work experience and be an asset to the company.

Education

Centro Universitario, Cd. Juarez, Chih., Mexico

Jan 2002 - May 2006

Bachelor Degree, Major Law

Community College, El Paso, Texas

Associates Degree Aug 2014 - Dec 2017

Universidad Autonoma De Cd. Juarez, Cd. Juarez, Chih.

3 years College, technical or vocational school, Social Worker

Escuela Normal Superior Profr. Jose E Medrano Academic Revalidation, Specialty in Social Studies

Escuela De Bachillerato, Cd. Juarez, Chih., Mexico

High School Diploma/GED

Skills & Abilities

Data Entry Terminal (PDT, Mainframe Terminal, etc.)

Email Software (Outlook, Thunderbird, etc.)

Internet Browser (Internet Explorer, Firefox, etc.)

Peripheral Devices (Scanners, Printers, etc.)

Personal Computers

Presentation Software (PowerPoint, Flash, etc.)

Spreadsheet Software (Calc, Excel, etc.)

Word Processing Software (Word, WordPerfect, et

Work Experience

Ysleta Independent School District

Substitute Teacher.

Nov2018.May2021 Replace full-time classroom teacher's for a determined period of time. My role consist of implementing assistant lesson plan overseeing classroom activities, assigning homework following the full time teacher's instructions and grading as well and continue sample for substitute teacher highlights qualifications like instructional skills the ability to follow guidelines reliability communication and team work.

Alorica

Bilingual Customer Service Representative Apr 2018 – Apr 2021

Managing large amounts of inbound and outbound calls in a timely manner, following call center scrips when handling different topics. Identifying customers needs, clarify information, research every issue and providing solutions. Also following all company policies required.

YISD El Paso, Texas

Cafeteria Assistant Sep 2015 – Dec 2017

Assist with the food preparation, clean and organize the cafeteria counter, serve students and staff at the cafeteria counter assist in the organization and storage of food supplies and equipment. Perform other duties assigned by the manager.

Educare El Paso Texas

Residential Manager. January 2015 - Sep 2015

Supervises the provision of assistance to person(s) served in order to promote their physical, social, psychological well-being. Monitor and ensures staff follow agency procedures to promote optimum safety practices to provide a safe environment. Monitors and ensures staff follows agency procedures to promote optimum health care and behavior supports. Supervises staff interactions with person(s) served and support staff to promote the rights of the person(s) served to achieve enhanced quality of life.

CAPROCK HOME HEALTH, EL PASO, Texas

Provider Mar 10, 2014 - Dec 28, 2014

Provides support to seniors and disabled adults with their daily activities in order to be able to be comfortable at home. Support includes to meal planning and preparation, light housekeeping, personal laundry and linens, making the bed. Provides personal and hygiene care support such as help with bathing, grooming. For clients who are bedridden also assists with repositioning to avoid bed sores, adults briefs, sponge bath, and transfers using Hoyer lift and well chairs.

YSID, El Paso, Texas

Crossing Guard Sep 26, 2011-May 30, 2014

•Monitor traffic flow to locate safe gaps through which pedestrians can cross streets.

•Direct or escort pedestrians across streets, stopping traffic as necessary.

•Guide or control vehicle or pedestrian traffic at such places as street and railroad crossings and construction sites.

•Communicate traffic and crossing rules and other information to students and adults.

Secundaria Federal #15, Cd. Juarez, Chih., Mexico

Teacher Jan 1999 - Feb 2009

Instruct students in secondary public schools in one or more subjects at the secondary level, such as Social Studies and Geography, designated according to subject matter specialty. Maintains complete and accurate records of each student's academic, social and emotional growth using both school wide and classroom based formative and summative assessment. Plans documents, and carriers and daily lessons. Recognizes the needs of individual students and group at large. Offers the support as needed using flexible groups, workshops, compacting and other differentiation models. Maintains an organized and classroom ienvironment. Maintains close relationships with parents, communication on a regular basis.

Colegio Jean Piaget

Assistant Teacher Aug 2006 – Jul 2008

Provide support to the lead teacher with the lessons of the day reviewing the student work. Establish and enforce rules for the behavior and procedures for maintaining order among the students. Observe and evaluate students performance, prepare materials and classroom for class activities. Instruct students individually and in groups using various teaching methods such lectures, discussions and demonstrations.

Asesoria Juridica, Cd. Juarez, Chih., Mexico

Paralegal Jun 01, 1993 - Jan 15, 2001

Assist lawyers by researching legal precedent, investigating facts, or preparing legal documents. Conduct research to support a legal proceeding, to formulate a defense, or to initiate legal action.

National Immigration Institute, Cd. Juarez, Chih., Mexico

Administrative Assistant Feb 01, 1991 - May 31, 1993

Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.

Social Readaptacion Center for Adults

Social Worker Feb 2, 1987 - Oct 29, 1988

Provide culturally competent treatment to and intervention for the growing populations of inmates with mental illness, substance issues, or co-op curing disorders. Seek access to quality health care, medications, nutrition, treatment and rehabilitation programs for inmates. Identify appropriate educational and vocational opportunities to assist incarcerated individuals with transitioning back into their communities and. Provide advocacy and social- work leadership to establish national on criminal justice issues.

Edad Dorada Nursing Home Cd. Juarez, Chih, Mèxico

Social Worker. Dec 15, 1988 - Nov 28, 1989

Planning for admission and discharge, marketing and providing tours for potential residents and families Providing psycho-social assessment and completion of relevant parts of the minimum data set to guide the care plan. Participating (as a member of an interdisciplinary team) in residents care planning. Counseling residents and their families. Contacting and utilizing community resources on the resident's behalf and serving as link between the resident and these resource systems when necessary. Ensuring the social and emotional needs of each resident are met. Stimulating social contact and interaction. Promoting the maximum level of independence of each resident. Promoting volunteerism for the



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