Service Representative Data Entry

KAREN BOONE

**** ******* **

Gary, IN ***** 219-***-****

*********@*****.***

**/** - *******

Community Hospital

Job duties include answering and directing incoming external and internal telephone calls, provide paging assistance for physicians and hospital personnel, and documentation of IT incidents and requests.

09/19 - 08/21

PATIENT TRANSPORT/ FRANCISCAN ALLIANCE/HAMMOND

Responsible for transporting in house patients to required testing via bed, cart & wheelchairs

along with assisting with admits & discharges transports

11/18 - 09/19

HOUSEKEEPING ASSISTANT/FRANCISCAN ALLIANCE/CROWN POINT

RESPONSIBLE FOR Maintaining cleanliness of Doctors office, Labs, Conference rooms and restrooms of entire facility

05/18 – 11/18

CUSTOMER SERVICE REPRESENTATIVE/TELEPERFORMANCE

RESPONSIBLE FOR ANSWERING INCOMING CALLS FROM UNITED HEALTHCARE CLIENTS ALONG WITH ASSISTING WITH CLAIMS, ADDRESS CHANGES AND SETTING UP ONLINE ACCOUNTS

10/17 - 05/18

HOUSEKEEPING ASSISTANT/ST MARY'S MEDICAL CENTER

RESPONSIBLE FOR MAINTAINING CLEANLINESS OF FACILITY

MAY - 2010

MEDICAL /ASSISTANT, Sanford Brown College

3.5 GPA DIPLOMA

JUNE - 1981

GENERAL STUDIES/LEW WALLACE HIGH SCHOOL

•ANSWER MULTIPLE LINES

•PROFICIENT IN WINDOWS, POWERPOINT

•DATA ENTRY

•SCHEDULING APPOINTMENTS

•DELIVERING MESSAGE CONTENT BACK TO CLIENTELE

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