Service Representative Customer Support
Resume:
Emmanuella Rejouis
West Palm Beach, FL *****
****************@*****.***
Work Experience
Call Center Customer Service Representative
ACG - West Palm Beach, FL
December 2021 to Present
I make sure the customers are satisfied with their service . When they call in, I politely greet them, I have a positive attitude with the customers,listen to why they’re calling about, also live communication with them like letting them know that I am the right person to speak with to fix their problem, I also do solve their issues they’re calling about, such as their bill, troubleshoot their devices if their having issues with it, applying credits if needed (after I made sure I find the problem), track their orders or place an order when I’m authorized to, make sales, when a customer call in about missing a credit promo I reassured them I’m here to help them by creating a case (as I was trained to do ). I pretty much do was I trained to do and I evolved by learning more .
Sales Lead/Key Holder
Ann Taylor Factory - West Palm Beach, FL
June 2021 to Present
A great communicator, gentle, love to help with anything
• Greeted guests
• Answered customers' questions
• Assisted customers in finding items
• Resolved customer complaints
• Counted out cash drawers
• Worked the cash register
• Assisted customers with returns and exchanges
• Stocked shelves
Education
High school or equivalent
Palm Beach Lakes High School - West Palm Beach, FL August 2019 to May 2021
High school or equivalent
Skills
• Fast Food
• Customer Service
• Team Member
• Cashiering
• Communication Skills
• Front desk
• Microsoft Word
• Host/Hostess
• Retail management
• Negotiation
• Driving
• Hotel experience
• Restaurant experience
• Cash Handling
• Serving
• Guest services
• Bilingual
• Product management
• Product demos
• Typing
• Social media management
• Customer support
• Business Development
• Account Management
• QuickBooks
Additional Information
I am very patient, great communicator, very gentle, intelligent, love to help individuals
Contact this candidate