Customer Service Administrative Assistant

Sheryl L. McCollum

***** *** ****** *****

Houston, TX 77084

832-***-****

Objective: To acquire the position of Remote Customer Service and Administrative Assistant with my background in Customer Service, Administrative Support and Accounting including Payroll. Education: Houston Community College

Freshman Studying Associates of Science

Graduated Bellaire High School

Experience: 2012 to Present

Auto Body and Repair Facility

Houston, TX 77057

Office Manager/Customer Service

− Customer Service

-- Built Accounting System using Quick Books, including General Ledger, Accounts Payable Accounts Receivable

− Manual Payroll Processing

− File All Necessary Form 940, 941 and W-2 Forms, Sales Tax Return, Franchise Tax Return, Real Estate Taxes

− Bank Account and Credit Card Reconciliations

− All Office Communications and Correspondence

2010 to 2012

Houston, TX 77096

Cared for Ill Mother

2003 to 2010

Animal Emergency Clinic

Houston, TX 77024

Technician/Technician Supervisor

− Customer Service

− Answered Clients Phone Calls

− Worked with Clients on Estimates and Status of Pets

− Treated Ill and Injured Animals

− Veterinary Technician Supervising Junior Technicians 1995 to 2003

Museum in Houston

Houston, TX 77025

Human Resources/Payroll Manager

_ Customer Service

− Human Resources

− Payroll

− Forms 940, 941, W-2

− Bank Account Reconciliation

− Assist with Accounts Payable as needed

Accreditations and Affiliations:

Currently Attending Houston Community College

Chancellor’s Scholarship

Certificate Veterinary Paramedic HCCS

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