Customer Service Assistant Store
Resume:
Wahaj Yasim Ali
HUMAN RESOURCES & OPERATIONS
High-achieving with demonstrated skills in integrating operational strategies, building partnerships and developing new revenue streams. Skillfully manage KPIs and internal controls to monitor operational trends and devise forward-thinking solutions. Results-focused, flexible and resilient in resolving issues. Operations Executive skilled in organizing and coordinating office administration to support organizational effectiveness, operational excellence and office safety. Thrives in fast-paced environment and accomplishes tasks with minimum supervision and eagerness to go above and beyond.
Skills
Accounting operations processes
Administrative office operations
Manufacturing operations
Managing practice operations
Work History
2021-10 - Current Senior Executive Operations
Daewoo pakistan, karachi sindh
Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations. Oversaw projects to help goals, tasks and milestones align with organizational strategy.
Created and managed knowledge base to address frequently asked questions and offer how-to guides and troubleshooting instruction. Collaborated on operational support tasks to achieve common goal. Set clear goals to monitor targets and offered real-time input on performance and motivation.
Monitored digital access, used shredders and locked filing cabinets to protect confidential information.
2012-11 - 2021-01 Admin Site Officer
HYDERABAD, Pakistan 71000
**************@*****.***
loya associates pvt lmt, jhirk sindh
Developed and maintained courteous and effective working relationships.
Identified issues, analyzed information and provided solutions to problems.
Proven ability to learn quickly and adapt to new situations. Gained strong leadership skills by managing projects from start to finish. Self-motivated, with a strong sense of personal responsibility. Paid attention to detail while completing assignments. Assisted with day-to-day operations, working efficiently and productively with all team members.
Adaptable and proficient in learning new concepts quickly and efficiently.
2010-08 - 2012-10 Assistant Admin
EA (Engineering Asociates Consultant), Hyderabad sindh Arranged conference rooms and facilities to prepare for meetings. Performed routine analysis and calculations to process data for internal reports.
Performed routine clerical tasks by scanning, filing and copying documents.
Calculated hours and submitted payroll to achieve timely distribution of funds for [Number]-person team.
2009-03 - 2010-08 Assistant Store Manager
singer pakistan limited, hyderabad sindh
Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget. Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities. Maintained positive customer relationships by responding quickly to customer service inquiries.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Rotated merchandise and displays to feature new products and promotions.
Education
2014-10 - 2016-12 MBA: Human Resources Management
Univeristy of Sindh - Sindh Pakistan
2008-05 - 2010-12 Bachelor of Commerce: Accounting And Business Management
Univeristy of Sindh - Sindh Pakistan
Languages
English urdu sindhi
Interests
Cricket travelling reading
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