Debbie Gipson

Customer Service/Warehouse

Greensboro, NC 27407

adxk0r@r.postjobfree.com

+1-336-***-****

My objective is to obtain long-term employment with growth potential with a company where I can contribute my hardworking ability and my positive attitude. Authorized to work in the US for any employer

Work Experience

LADD/Packer and Picker

TE Connectivity - Greensboro, NC

March 2022 to Present

• Performs accurate packing for customer orders using barcode scanners and computer

• Performs special packaging along with packing list and apply special labeling as required by customer.

• Pick products for customer orders using barcode scanner

• Weigh and hand count quantities needed to fill customer orders. LADD/Packer and Picker

Kelly Services (TE Connectivity) – Greensboro, NC - Greensboro, NC November 2021 to March 2022

• Performs accurate packing for customer orders using barcode scanners and computer

• Performs special packaging along with packing list and apply special labeling as required by customer.

• Pick products for customer orders using barcode scanner

• Weigh and hand count quantities needed to fill customer orders. Customer Service Representative/Call Center

Alorica for Samsung - Greensboro, NC

January 2020 to November 2021

• Provided assistance to clients

• Answered phone and assisted customers with changes

• Maintained up-to-date knowledge of customer accounts

• Explained products and benefits

• Technical support for mobile devices and set up service repairs

• Detail audit for replacement units and returns (Excel) Cashier/Customer Service/Food Prep

Food Express - Greensboro, NC

2009 to 2011

• Responsible for accuracy of register (till)

• Provided customer service to employees of VF Corporation

• Prep for breakfast, lunch and caterings

Cashier/Customer Service/Food Prep

Compass Group - Charlotte, NC

2006 to 2009

• Responsible for accuracy of register (till)

• Provided Customer service to employees of VF Corporation

• Prep for breakfast, lunch and caterings

Front Desk Agent

PARK PLACE HOTEL - Greensboro, NC

May 2005 to August 2007

• Responsible for checking guest in and out of hotel

• informed guest of hotel amenities, confirmed customer preferences, posted credit or debit card charges and provided guest with room key

Office Assistant/Receptionist

AccounTemps - Greensboro, NC

2004 to 2006

• Responsible for high volume calls, client and customer service calls

• Provided office support to sales staff and managerial staff

• Provided posting and coding for account receivables Membership Rewards Rep/ Card Activation

American Express - Greensboro, NC

2001 to 2004

Greensboro, North Carolina (2001-2004)

• Assist clients in activating new card products

• Help clients needs to redeem membership rewards points to participating merchants

• Working as a cohesive team member in delivering extraordinary services to clients Consumer Credit & Refund Clerk

Furniture land South - Jamestown, NC

2000 to 2004

• Support for accounts receivable and payables

• Analyzed customer accounts for accuracy

• Displayed initiative

Accounting Clerk

Howard Management Group - Greensboro, NC

1996 to 2000

• Performed posting and coding to general ledger

• Notarized documents for customers and co-workers

• Showed good workmanship

Education

Bachelor of Science in Management in Management

University of Phoenix

2012 to 2017

Accounting

Guilford College

2010

Certificate

Triton Community College - River Grove, IL

1986

High School Diploma

Proviso East High School - Maywood, IL

1982

Skills

• Ability to type 55 wpm

• Ability to answer multi-line phones

• Familiar with Microsoft Word, Excel, PowerPoint, Outlook, AS400, Lotus 123

• Customer Service

• Crew Member

• Food Service

• Call Center

• Customer Care

• Customer Support

• CSR

• Filing

• Windows

• Journal Entries

• Technical support

• Salesforce

• Microsoft Office

• Typing

Awards

Top Performance Business Center

December 2020

Assessments

Data Entry — Proficient

November 2019

Entering data quickly and accurately

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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