Service Representative Customer
Resume:
Debbie Gipson
Customer Service/Warehouse
Greensboro, NC 27407
**************@*****.***
My objective is to obtain long-term employment with growth potential with a company where I can contribute my hardworking ability and my positive attitude. Authorized to work in the US for any employer
Work Experience
LADD/Packer and Picker
TE Connectivity - Greensboro, NC
March 2022 to Present
• Performs accurate packing for customer orders using barcode scanners and computer
• Performs special packaging along with packing list and apply special labeling as required by customer.
• Pick products for customer orders using barcode scanner
• Weigh and hand count quantities needed to fill customer orders. LADD/Packer and Picker
Kelly Services (TE Connectivity) – Greensboro, NC - Greensboro, NC November 2021 to March 2022
• Performs accurate packing for customer orders using barcode scanners and computer
• Performs special packaging along with packing list and apply special labeling as required by customer.
• Pick products for customer orders using barcode scanner
• Weigh and hand count quantities needed to fill customer orders. Customer Service Representative/Call Center
Alorica for Samsung - Greensboro, NC
January 2020 to November 2021
• Provided assistance to clients
• Answered phone and assisted customers with changes
• Maintained up-to-date knowledge of customer accounts
• Explained products and benefits
• Technical support for mobile devices and set up service repairs
• Detail audit for replacement units and returns (Excel) Cashier/Customer Service/Food Prep
Food Express - Greensboro, NC
2009 to 2011
• Responsible for accuracy of register (till)
• Provided customer service to employees of VF Corporation
• Prep for breakfast, lunch and caterings
Cashier/Customer Service/Food Prep
Compass Group - Charlotte, NC
2006 to 2009
• Responsible for accuracy of register (till)
• Provided Customer service to employees of VF Corporation
• Prep for breakfast, lunch and caterings
Front Desk Agent
PARK PLACE HOTEL - Greensboro, NC
May 2005 to August 2007
• Responsible for checking guest in and out of hotel
• informed guest of hotel amenities, confirmed customer preferences, posted credit or debit card charges and provided guest with room key
Office Assistant/Receptionist
AccounTemps - Greensboro, NC
2004 to 2006
• Responsible for high volume calls, client and customer service calls
• Provided office support to sales staff and managerial staff
• Provided posting and coding for account receivables Membership Rewards Rep/ Card Activation
American Express - Greensboro, NC
2001 to 2004
Greensboro, North Carolina (2001-2004)
• Assist clients in activating new card products
• Help clients needs to redeem membership rewards points to participating merchants
• Working as a cohesive team member in delivering extraordinary services to clients Consumer Credit & Refund Clerk
Furniture land South - Jamestown, NC
2000 to 2004
• Support for accounts receivable and payables
• Analyzed customer accounts for accuracy
• Displayed initiative
Accounting Clerk
Howard Management Group - Greensboro, NC
1996 to 2000
• Performed posting and coding to general ledger
• Notarized documents for customers and co-workers
• Showed good workmanship
Education
Bachelor of Science in Management in Management
University of Phoenix
2012 to 2017
Accounting
Guilford College
2010
Certificate
Triton Community College - River Grove, IL
1986
High School Diploma
Proviso East High School - Maywood, IL
1982
Skills
• Ability to type 55 wpm
• Ability to answer multi-line phones
• Familiar with Microsoft Word, Excel, PowerPoint, Outlook, AS400, Lotus 123
• Customer Service
• Crew Member
• Food Service
• Call Center
• Customer Care
• Customer Support
• CSR
• Filing
• Windows
• Journal Entries
• Technical support
• Salesforce
• Microsoft Office
• Typing
Awards
Top Performance Business Center
December 2020
Assessments
Data Entry — Proficient
November 2019
Entering data quickly and accurately
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate