Sales Associate Customer Service
Resume:
JAY
LAPSLEY
DADE CITY, FL 33525
LOOK NO FURTHER – NO MATTER WHAT GOALS, PLANS OR PROJECTS YOUR COMPANY HAS I CAN ASSIST YOU IN GETTING THE JOB DONE.
My sales experience skills and techniques will bring increased success to your company’s profits, of this I am certain. Effective communication requires listening closely to what the customer is saying and responding appropriately to build a rapport and close the sale. One of the most important sales skills is communication since the job requires constant interaction with customers.
I know and understand how to approach negotiations, including creating the initial proposal and following up with counter offers while protecting the profits by not going too low and keeping the customer happy.
I have an excellent ability to read the emotions and preferences of customers quickly and adjust my sales approach accordingly.
I am flexible and able to role with unexpected situations and requests while keeping the sales process moving in a controlled manner.
Once again i will say, LOOK NO FURTHER!
Skills Summary
Dependable server with experience providing efficient, high-quality customer service. Adaptable professional with expertise in personal development, team collaboration and resolving issues with customers, staff and management. Excellent work ethics with friendly, positive, outgoing personality.
Education
Piper High School, Sunrise Florida
Graduating. June 1979
Brandon Rental - Tampa, Florida
November 2022 – December 2022
Sales Associate/Customer Service
Responsible for taking inbound calls for orders and turning prospects into clients by sharing the benefits of company’s products and services. In addition to making sales, submitting orders, and servicing existing accounts. I would also send emails, research prospective businesses to identify the potential point of contact and develop a sales proposal to present at a subsequent meeting.
Nationwide Advertising - Fort Lauderdale, Florida
September 1982 – April 1983
Handling inbound and outbound calls selling advertising speciality items and promotions for special events. Converting customers to repeat/permanent customers. Continuing to keep them apprised of new marketing material and products.
REFERENCES SUBMITTED UPON REQUEST.
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