Willianne Thacker

Albany, GA *****

Email: adxjyi@r.postjobfree.com

229-***-****

Exceptional employee with Integrity and Excellency. Authorized to work in the US for any employer

EXPERIENCES:

Referral Specialist

ALBANY AREA PRIMARY HEALTH - ALBANY GA

October 2023- Present

First contact for the referring physicians, office and patients related to the referral process. Immediate contact for South Medical Center covering six providers and two PA's. Make sure coordination between internal and external resources is handled appropriately to give quality care to our patients.

Independent Resident Advisor

TURNER JOB CORPS - ALBANY GA

February 2022 to August 2023

Managed residential students in dormitory living. Organized events, maintained an orderly atmosphere, assisted in students' adjustments to Center life and responded immediately to social ills, trauma, disorderly conduct and overall life challenges.

Customer Service Representative

MAXIMUS FEDERAL SERVICE - REMOTE

July 2021 to November 2021

Temporary project to assist customer with Stimulus package and Child Tax Credit questions or issues with the IRS

Customer Service Agent

SYKES ENTERPRISE INC - REMOTE

December 2020 to May 2021

Assist participants with benefit packages via inbound calls Personal Account Consultant

NEW FREEDOM FINANCIAL SERVICES - ALBANY GA

August 2008 to November 2020

Monitored financial documents and credit scores and issues. Maintained confidential documents and transactions of independent clients. Organized strategies for financial success to obtain higher levels of credit worthiness

Captioning Assistant

HAMILTON RELAY - ALBANY GA

November 2017 to July 2019

Relay inbound calls for customers that are deaf, hard of hearing, speech and sight impaired. Medical Senior Transcriber/Office Assistant

NEUROLOGY ASSOCIATES OF ALBANY Dr. Maher Astwani - ALBANY GA February 2007 to August 2008

Accurately transcribed medical visits of patient reports, examinations, administrative tasks as assigned. Prep patients for EEG and EKG exams, assisted with vital signs and maintained medical records Receptionist/Secretary

CHRISTOPHER WARREN LAW OFFICE - ALBANY GA

May 2007 to September 2009

Maintained court documents, covered multi phone lines, assisted the public, attended trials and misdemeanor court. Prepare documents for court and jailers EDUCATION:

Business Administration

Grantham University - Lenexa, KS

February 2019 to Present

Undergraduate in Medical Secretary

Augusta Technical College - Augusta, GA

Diploma

G. P. Butler High School - Augusta, GA