Russell Begley
Clearwater, FL
adxjwl@r.postjobfree.com
• Over twenty years of experience as a supervisor within gaming and warehouse industries
• Extensive experience in staff management and employee development
• Exceptional public relations and personalized customer care skills and experience Work Experience
Centralized Dispatcher
Priority Dispatch
November 2019 to Present
• Used effective and efficient oral and written communication skills to ensure loads were delivered in accordance to customers schedule
• Analyzed shipping trends to identify continuous improvement solutions assigned markets
• Dispatched all routes in assigned territory
All of Ohio and Michigan
Part of Indiana, Kentucky. And West Virginia
• Maintained and reported status on all deliveries
• Managed efficient processing and delivery of all on-call orders
• Handled all Covid-19 related drops and pick-ups
Dual Rate Floor Supervisor/Certified Dealer/Trainer Hollywood/Argosy Casino
June 2018 to November 2018
• Floor Supervisor for all table games
• Certified Dealer for all table games
• Provide new dealer training
• Supervised 18 dealers
Full Floor Supervisor/Certified Dealer
Horseshoe/Jack Casino
September 2012 to May 2018
• Floor Supervisor for all table games
• Certified Dealer for all table games
• Supervised 32 dealers
Transportation Manager
Pitney Bowes
September 2012 to December 2014
• Responsible for providing traffic management services, interfacing with internal and external customers, and maintaining service levels
• Planned, coordinated and managed traffic management in accordance with company policies, standard operating procedure, and applicable laws
• Maintained acceptable service levels
• Assured optimal processes and procedures are followed at all times
• Completed daily production reports highlighting major and minor performance issues
• Assured clear and concise communication of pertinent information between shifts
• Followed-up to assure processing met service level agreements
• Interpreted company policies and upheld safety regulations and practices
• Provided suggestions regarding increasing efficiency of use of equipment, working conditions, motivation of employees
• Provided feedback for continuous process improvement in all aspects of the organization
• Interfaced with internal and external customers on a daily basis to ensure the delivery of the contracted services at each site
• Worked with management to ensure all service levels comply with client and PBIS requirements
• Worked with management and personnel to ensure a positive and productive work environment
• Creation and processing JIRA tickets
Certified International Specialist/ Ramp Lead
DHL
May 2010 to September 2012
• Load / Unload aircraft a variety of aircraft:
DC-8, 727, 757, 767, and 777 airframes
• Certify aircraft loads and verify correct destination
• Operate variety of equipment:
K-Loader, Belt Loader, Tug, Push-back tug
Dual Rate Floor Supervisor/Certified Dealer/Trainer Hollywood/Argosy Casino
June 2006 to September 2012
• Floor Supervisor for all table games
• Certified Dealer for all table games
• Provide new dealer training
• Supervised 18 dealers
Warehouse Supervisor/Dispatcher
Nash Finch
March 2005 to June 2006
• Supervised 80 union works (distribution, receiving, drivers)
• Supervised daily distribution to 260 stores
45,000 cases
25-30 trucks
• Supervised receiving department
30,000 cases daily
• Provided training to employees
New Employee Orientation
New equipment training
• Management Representative for Union Grievance Review Board Education
Criminal Justice & Psychology
University of Cincinnati
High school diploma or GED
Skills
• Customer service
Assessments
Mechanical knowledge — Proficient
January 2022
Understanding and applying mechanical concepts and processes Full results: Proficient
Forklift safety — Proficient
August 2020
Best practices and safety hazards in forklift operation Full results: Proficient
Warehouse associate — Highly Proficient
August 2020
Assesses the tendencies that are important for success in warehouse roles Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.