?Denyse Misher Peoples

**** * ***** **** *** *N Phone: 773-***-**** Chicago IL 60649

Email: adxjur@r.postjobfree.com Skype: live:nyse_45_1

Job Objective

Operate in the Business environment for organizing and supporting financial data, sales, and marketing concepts.

Experience

Colony Brands - SC Data Company, (1112 ? 7th Ave Monroe Wisconsin 53566)

8/ 2020? Current

Remote Order Agent ? Evening Shift

Answer inbound calls from customers for pay charge accounts. Assist with call transfers to departments for customer problem solutions. Upsell products for promotional purposes.

Verify information according to criteria to identify the buyer.

Checker Taxi Association, Company #4140 (845 W Washington, Chicago IL 60608)

3/2001 ? 2/2003

Customer Service Agent

ETA Operator/Dispatch Customer Service. Assist in lost prevention services in the customer service department. Input orders for outbound trip routing. Arbitrate callbacks with Estimate Time of Arrival. Dispatch using two-way radio for affiliate taxi communications on transportation assignments. Edit TAP voucher information for clients.

Chicago Regional Transit Authority, (175 west Jackson Blvd, Suite 1550 Chicago IL 60604)

3/1999 ? 10/2001

Customer Service Representative

Answer incoming touring minded calls using People Soft computing for information.

Respond for transportation route schedules, and quote fare rates for customers.

Accomplishments

Stevens Henager College / Independence University

8/2012 - 5/2015

Bachelor Business Administration Degree 3.01 GPA for Accounting Principles, Sales, Management, Operations, College Algebra, Psychology, Business writing, Computerized Accounting, with an emphasis on New Merge Media Marketing

Hyde Park Career Academy, Chicago, Illinois

9/1980 - 1/1986

High School Equivalency Diploma, Drafting Architecture, Machine Major Studies, Met requirements for GED 1986.

Special Skills: Involved learning the foundation of accounting practices concerning Sales, Merchandising, Operations Management, Human Resource Management, Banking and Finance, Microsoft Excel, PowerPoint, Quicken, Access, Word 2010, and Ten Key financial calculations.