Esai Zamarripa
Houston, TX *****
************@*****.***
Authorized to work in the US for any employer
Work Experience
General Manager
FAST EDDIES BILLIARDS - Houston, TX
May 2017 to March 2023
Fast Eddie's Billiards
• Managed Houston-Fuqua Department
• Fielded telephone calls and complaints from clients
• Ensured adequate staffing and recruitment to meet the needs of the business
• Responsible for achieving sales and profit goals
• Coordinated maintenance of the facility
• Monitored financial activities such as Cost, inventories, payroll, scheduling, budget, and projected sales
• Provided guidance to staff members on new procedures and policies
• Successfully reduced Houston-Fuqua annual expenses Bartender/Key Manager
Dave & Buster's - Houston, TX
February 2009 to April 2017
• Prepared alcoholic beverages for bar and restaurant needs
• Helped plan and serve bar menu
• Restock and replenish bar inventory on a daily basis
• ID’d customers to confirm legal drinking age
• Complied with food and beverage regulations
• Ensured a clean working environment for customers as well as other employees.
• Performed all end of day duties including tallying up and verifying all cash and credit card transactions.
• Successfully trained all new bar staff.
• Helped guests with any questions or concerns
• Ensured responsible alcohol service
Education
Associate in Communication Design
University of Houston - Houston, TX
August 2007 to May 2009
Skills
• Microsoft Word (10+ years)
• Microsoft Excel (5 years)
• Microsoft Outlook (5 years)
• Microsoft Access (5 years)
• Profit & Loss
• Payroll
• Microsoft SQL Server
• POS
• Restaurant Management
• Restaurant Experience
• Bartending
• User Interface (UI)
• Cost control (5 years)
• Cost accounting (5 years)
• Cost management (5 years)
• Labor cost analysis (5 years)
• Schedule management (5 years)
• Purchasing (5 years)
• Data entry (5 years)
• Intacct (6 years)
• Paycom (5 years)
• APS (3 years)
• Sage (5 years)
• Typing (10+ years)
• Computer skills (10+ years)
Certifications and Licenses
TABC
December 2022 to December 2024
Assessments
Administrative assistant/receptionist — Proficient May 2023
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Written communication — Proficient
June 2018
Measures a candidate's ability to convey written information using proper grammar rules. Full results: Proficient
Bartending — Proficient
May 2023
Understanding, pouring, and mixing drink orders
Full results: Proficient
Food safety — Proficient
May 2023
Knowledge of proper food and equipment handling safety measures Full results: Proficient
Customer focus & orientation — Proficient
June 2018
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Proficient
Attention to detail — Proficient
May 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
May 2023
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Office manager — Proficient
May 2023
Scheduling and budgeting
Full results: Proficient
Data entry: Attention to detail — Proficient
May 2023
Maintaining data integrity by detecting errors
Full results: Proficient
Work motivation — Proficient
May 2023
Level of motivation and discipline applied toward work Full results: Proficient
Management & leadership skills: Impact & influence — Proficient February 2022
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Customer focus & orientation — Proficient
May 2023
Responding to customer situations with sensitivity Full results: Proficient
Sales skills — Proficient
May 2023
Influencing and negotiating with customers
Full results: Proficient
Bookkeeping — Proficient
May 2023
Calculating and determining the accuracy of financial data Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.