Jessenia Macias

Edinburg, TX *****

adxjsu@r.postjobfree.com

+1-956-***-****

Work Experience

Customer Service Representative

Senture - McAllen, TX

March 2021 to Present

Take calls in assisting with questions regarding COVID vaccine and registering for in home vaccination CSR - Customer Service Representative

Teleperformance - Edinburg, TX

October 2020 to Present

Take calls and assist members and providers with questions about benefits and what is covered also help them with finding Dentist that are close to them or participating with company Customer Service Representative

Atento - Pharr, TX

July 2020 to Present

Take inbound calls ensure customers claims are being filed correctly and in a timely manner. Also answer any questions and concerns

Driver

Gracious Transportation - Harlingen, TX

October 2019 to July 2020

Ensure clients were on time for appointments,therapy,and medical treatments Driver

Edinburg, TX

October 2018 to September 2019

Transport clients to appointments as well as therapy and dialysis Education

High school diploma

Skills

• Driving

• Cold Calling

• Computer Operation

• Typing

• English

• Customer service

• Salesforce

• Customer support

• Bilingual

• Live chat

Certifications and Licenses

Driver's License