Kimberley E Hammonds

*** ******** ******

Salisbury, North Carolina 28144

704-***-****

Email: adxjfu@r.postjobfree.com

Objective:

Senior level claims representative with 20 years of experience in property-casualty claims environment looking for an opportunity that will challenge my communication and creative skills while contributing to the success and growth of the insurance industry.

Education:

James B Dudley High School-Greensboro North Carolina

Livingstone College –Salisbury North Carolina

B.S Business Administration

National Honor Society

Graduated December 1997-Cum Laude

Senior Claims Representative, Universal Insurance Company, Winston Salem, NC

June 2007 to July 2017

Licensed adjuster in North and South Carolina. Performed compliance procedures with Medicaid and Medicare pertaining to bodily injury exposures. Handled and investigated moderate to complex coverage and liability claims in 50 states. Conducted bodily injury and medical payments training for new adjusters. Handled commercial and general liability claims.

Claims Examiner, Strickland Insurance Company, Goldsboro, NC

May 2006 to June 2007

Managed the settlement of complex, high value claims with exposures in excess of $100,000. Assisted and directed proper investigation of coverage and liability issues. Handled construction defect exposures-multi-state. Managed independent adjusters and attorneys. Render customer service to claim file individuals to include agents and brokers.

Claims Specialist, Royal and Sun Alliance Insurance Company, Charlotte, NC

September 2003 to December 2005

Responsible for investigating, evaluating and resolving a caseload of litigation and non-litigated multi-line claims in compliance with various state laws. Consistent handling of claims to reduce allocated expenses, to control indemnity and expense costs that affect the corporate ration. Providing customer service to all parties involved in the claim process including risk management and attorneys.

Multi-Line Claims Adjuster, Ohio Casualty Insurance Company, Fairfield, OH

May 1998 to August 2003

Certified Adjuster in North and South Carolina. Handled complex level claims with exposures ranging from $100,000 to $500,000. Responsible for investigation, evaluation, and negotiation of claims. Investigated coverage issues as related to claim exposure. Provided customer service via telephone and personal contact to all parties related to the claim.

Technical Skills:

Microsoft Word, Excel, Power Point, Type 60 to 100 wpm

Licensing:

North and South Carolina licensed adjuster. Additional licensing information available upon request.

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