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Customer Service Endoscopy Nurse

Location:
Fort Worth, TX
Posted:
June 06, 2023

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Resume:

Teresa Scofield, BSN, CEN, RN

Fort Worth, TX ****7

817-***-****

adxjed@r.postjobfree.com

Senior-Level Emergency Room Nurse with over 35 years of nursing experience, including 20 years in a supervisor, Team Leader or Charge Nurse capacity. In search of position that will utilize vast skills and knowledge in a Clinic, Urgent Care, Public Health, Immunization Clinic Insurance Review or Physician Office setting.

Skills Summary:

Over 35 years nursing experience, including 20+ years in ED settings

20 years’ experience serving in a supervisory capacity, including Clinical Coordinator, Supervisor and Charge Nurse roles

Experienced at supervising over twenty licensed, assistive, clerical, and ancillary personnel, including monthly scheduling and staffing daily

Posses’ certifications in: CEN, ACLS, BLS and PALS

Skilled at developing education programs and teaching graduate nurse interns in both Emergency nursing and Cardiac Surgical Step-Down Unit nursing

Participative member in staff meetings and hospital wide committees, assisting with the development and recommendation for new policies and procedures, Clinical Advancement and Committee Unit Based Committee

Active participant in multiple JACHO surveys (involved in surveyor interviews, facility tours and with open and closed chart reviews)

Experienced at flexing staff ratios to assist with budget controls

Actively reviewing charts for compliance with governmental requirements

Professional Experience:

Precision Ambulatory Surgical Center (Keller,TX)

January 2022 – March 2022

Outpatient Ophthalmology (Cataract) surgery center. Responsible for admitting and prepping patients for procedures. Take history, VS, start IV’s, administration of PreOp medications. PostOp recovered patients and discharged home.

The Harrison at Heritage (Keller, TX)

March 2022-June 2022

Charge nurse in long term care facility. Administer medications admit and discharge residents. Perform treatments and wound care on residents.

Caraday of Fort Worth (White Settlement,TX)

June 2022-September 2022

Weekend Supervisor Longterm Care Facility.

Oversee the facilities weekend staff and patients. Respond to Codes and emergencies. Adjust staffing to meet needs.

Methodist Charlton Medical Center (Dallas, TX) May 2016 – September 2021

285-bed full service acute care hospital with a 50-bed Acute ER seeing 70,000 patients annually, complete with a 5-bed Fast Track and four bed Psych Hold area. Level III Trauma Center, Stroke Center and Cardiac Center

Charge Nurse Emergency Department

Supervise and assist 25 FTE’s in daily in the care of a very Culturally diverse population

Active member Clinical Advancement Career Ladder Committee

Active in Unit Based Council

Actively participate as a skills instruction for annual skills check off

Performed as chart auditor for

Call back nurse with calling results of abnormal lab test to patients

Provide yearly input for staff yearly evaluations

First Choice Free Standing Emergency Room (Fort Worth, TX)

November 2012-June 2013

Free Standing ED main location Basswood Blvd in Fort Worth. Float to other facilities as needed

Basswood facility had eight beds

Customer Service primarily

Patient ages infant through elderly

Strong self-motivation

Las Colinas Medical Center (Irving, TX) February 2010 – April 2016

Cardiac Cath Lab September 2015- April 2016

Functioned as Nurse Circulator, performing diagnostic catheterizations, angioplasties, pacemaker insertion and Radiology Specials procedures

Assisted with performance of TEE’s, Scheduled Cardioversions

Performed and monitored Procedural Sedation (under the supervision of the physician)

Assist with insertion of and initial monitoring of Intra-aortic Balloon Pumps

Charge Nurse, Emergency Department February 2010-April 2016

Oversee and assist staff in patient care and treatment

Member hospital Unit participation committee

Chairperson unit Process Improvement committee

Participated in staff and new employee orientation and education

Arlington Memorial Hospital (Arlington, TX) May20 06- March 2010

Nursing Supervisor, Emergency Department

A 35 Bed Emergency Department, providing all aspects of emergency care, seeing 62K patients annually

Level II Trauma Center, Comprehensive Stroke Center, Cardiac Center of Excellence

Provide guidance and assistance to 20 FTE’s

Attend daily bed board meetings

Yearly performance evaluations

Staff scheduling

RHD Memorial Medical Center (Dallas, TX) November 2005-May 2006

Staff Nurse, Emergency Department

A 150-bed full service acute care hospital with a 17-bed ER (including a 5-bed Fast Track) seeing 33K patients annually

Provided care to all ages of patients in a variety of emergencies

House Supervisor

Medical Center of Arlington (Arlington, TX) March 2002-August 2005

Clinical Coordinator, Emergency Department

A 250-bed full service acute care hospital with a 50-bed Acute ER, complete with a 5-bed Fast Track and a 10-bed Clinical Decision Unit, seeing 65K patients annually

Supervised the daily departmental operations, including staffing, patient flow, turnaround times, staff, and patient issues for 16 FTE’s

Counseled employees in conflict dispute, appropriate and inappropriate work conduct and yearly performance evaluations

Interviewed and recommended or rejected potential new employees

Facilitated the flow of patients into and out of the ED in a time efficient, safe, cost effective and appropriate manner

Developed, implemented, and participated in staff and new employee and graduate nurse intern education

Chaired the Shared Governance Committee for over 1 year, actively reviewing, disseminating, and developing departmental policies and departmental changes

Participated in departmental staff meetings and hospital wide committees including hospital Policy & Procedure Committee and Nursing Excellence Committee

Emphasized customer service: during tenure, the customer service satisfaction ratings went from the bottom fifth percentile to the upper fifth percentile

Citrus Endoscopy Center (Crystal River, FL) August 2001-January 2002

Outpatient Endoscopy Nurse

Received patients performed pre-op assessments, IV’s, and medications

Procedural Assistant – assisting physician during endoscopy procedures and paracentesis

Collection of and proper maintenance of specimens

Post Procedural – recover patients after procedural medications and treatments

Achieve discharge criteria and discharge patient’s home

Follow-up and pre-procedure phone calls

Leesburg Regional Medical Center (Leesburg, FL) February 2001-September 2001

Staff Nurse, Emergency Department

Twenty beds; rural area; full-service ED

Staff Nurse, Emergency Department

Assess and provide care to all patient populations

Unique rural patient population and injuries (Farm workers, citrus grove workers)

Admit, discharge and transfer patients

Initiate, maintain, titrate, and discontinue IV fluid and critical drips

Citrus Memorial Hospital (Inverness, FL) October 2000- February 2001

Staff Nurse, Progressive Care Unit

A 300-bed hospital providing medical care to all age groups; PCU has twenty-four beds providing step down level cardiac care to patients of all ages, but catering particularly to the elderly population

Provided step down level nursing care

Initiation, monitoring and discontinuation of cardiac drips

Monitoring patients via telemetry for arrhythmias or changes in heart rhythm and rate

Functioned as a float to the ICU/ED when requested

Northside Hospital and Heart Institute (St. Petersburg, FL)

August 1986-October 2000

A 280-bed community hospital, including a 15-bed ER, seeing 55K patients annually and a twenty-four bed Post Cardiac Surgical Step-Down Unit

Designated Charge Nurse, Post Cardiac Surgical Step-Down Unit (January1998-October 2000)

Overseeing floor activities and supervising 8 to 10 FTE’s daily, including RN’s LPN’s, CAN’s, and Unit Secretaries

Conducted annual employee evaluations

Assess, admit, discharge and transfer patients post Cardiac Surgical Procedures and from CVICU post cardio-thoracic surgery

Developed classes for and functioned as preceptor for ICU, PCU and CSU RN interns

Case Manager, Critical Care Unit (April 1996-January 1998)

Provide daily supervision of ICU patients for appropriateness of services, length of stay and discharge planning

Active with families of critical patients in dealing with their crisis

Difficult discharge planning situations, long term ventilator placement, long term rehab placement

Close coordination with insurance companies involving these patients

Assisting patients and families obtain medical and financial assistance

Charge Nurse, Emergency Department (August 1986-April 1996)

Monitor and maintain patient input and through put

Actively participate in patient care, procedures, discharges, and transfers

Level II Trauma Center – supervise staff in care and assist in treatment of trauma patients

Relief House Supervisor (1996-2000)

M

Other and Previous Employment:

Critical Care Float and Post Anesthesia Care Unit, Suncoast Hospital (Indian Rocks Beach, FL) 1985-1986

Charge Nurse, ICU and ED, University General Hospital (Seminole, FL) 1983-1985

Medical Surgical Floor Nurse, Metropolitan General Hospital (Pinellas Park, FL) 1980-1983

Certifications:

Certified Emergency Nurse

Advanced Cardiac Life Support

Pediatric Advanced Life Support

Basic Life Support with AED for Healthcare

Education and Training:

B.S., Nursing, Jacksonville University (Jacksonville, FL)

A.S., Nursing, St. Petersburg Junior College (St. Petersburg, FL)

A.A., Liberal Arts, Saint Leo University (Saint Leo, FL)

Certificate in Practical Nursing, St. Petersburg Vocational Institute (St. Petersburg, FL)



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