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Office Assistant Customer Service

Location:
San Jose, CA
Posted:
June 06, 2023

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Resume:

STACI

ESTRADA

adxjdf@r.postjobfree.com

805-***-****

Paso Robles, CA 93446

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Organized and dependable candidate successful at

managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong

organizational skills eager to secure entry-level

Receptionist Administator position. Ready to help team achieve company goals.

PROFESSIONAL SUMMARY

805 Law Group - Receptionist Administrator

Atascadero, CA • 08/2022 - 10/2022

Nick Mederos, CPA - Office Assistant

Atascadero, CA • 03/2021 - 05/2021

Andre, Morris & Buttery A Law Corporation - Receptionist San Luis Obispo, CA • 10/2016 - 09/2019

WORK HISTORY

Acted as first point of contact and set appointments for prospective clients.

Managed supervisor itinerary and appointments and

streamlined scheduling procedures.

Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

Edited and proofread documents for accuracy and

completeness.

Prepared and edited documents to produce precise,

accurate and professional communication.

Reviewed files, records and other documents to obtain information to respond to requests.

• Updated clients tax information through intuit software

• Called clients for tax return pick up

Assisted with onboarding new clients and securing

paperwork completion.

• Operated multi-line telephone system to answer and SKILLS

• Appointment Setting

• Document Retrieval

Document Scanning and

Digitization

• Workflow Processes

Santa Barbara Business

College - Santa Maria

Santa Maria, CA • 03/1990

Associate of Arts: Business

Administration And

Management

EDUCATION

direct high volume of calls.

Monitored and screened visitors to verify accessibility to inter-office personnel.

Collected and distributed messages to team members and managers to support open communication and high customer service.

Compiled information from files and research to satisfy information requests.

Routed incoming mail and messages to relevant

personnel without delay.

Answered phone promptly and directed incoming calls to correct offices.

References

Jennifer Dawson 805-***-****

adxjdf@r.postjobfree.com

Lucy Reyes 805-***-****

adxjdf@r.postjobfree.com

Shelly Estrada 805-***-**** adxjdf@r.postjobfree.com ADDITIONAL INFORMATION



Contact this candidate