Customer Service Assistant
Resume:
Maharashtra State Board
Maharashtra State Board
adxj7m@r.postjobfree.com
Govandi Mumbai -400043
SKILLS
Customer Facing
Positive Attitude
Communication
Problem Solving
Team Building
Team Leadership
Experienced and accomplished front Customer
Service Executive with more than 3 years of
experience looking to leverage extensive background in quality guest service and good communication into a new role.
SUMMARY
EDUCATION
2008 - 2009
S.S.C
2010 – 2012
H.S.C
WORK EXPERIENCE
Flight Supervisor
Taj Sats (2019 – 2020)
Customer Service Assistant
Jet Airways ( 2016 – 2019 )
Sales Representative
Cover Bazaar ( 2012 – 2016)
Greeting and welcoming passengers, and responding
to questions.
Provide information on arrival and departure times, boarding procedures, carry-on regulations, and
seating arrangements.
Handle denied boarding situations, solicit volunteers, re-accommodate customers and provide hotel, meal,
and taxi vouchers when appropriate.
Assist Customers with special needs, Customers who need assistance in boarding Load and unload baggage SHAHBAJ KHAN
Customer Service Executive
Responsible for systematic galley loading of
equipment and also handover to the airline crew in a professional manner with proper filled checksheets. Plan and supervise correct equipment packing and
First class and Business class presets.
Supervised daily shift process
Providing accurate information (product features,
pricing and after-sales services)
Contact this candidate