Service Representative Tax Preparer
Resume:
Carrie Maurer
Macon, GA *****
******.*******@*******.***
I am ambitious and driven.
I thrive on challenge and constantly set goals for myself, so I have something to strive towards. I am not comfortable with settling, and I am always looking for an opportunity to do better and achieve greatness.
Authorized to work in the US for any employer
Work Experience
Customer Service Representative (Fedex)
Teleperformance - Macon, GA
June 2021 to May 2023
Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments and complaints. Car Salesman
Anchor car sales - Macon, GA
September 2016 to March 2020
• Present, promote and sell products/services using solid arguments to existing and prospective customers.
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
• Establish, develop and maintain positive business and customer relationships. Assistant Manager
Freds Department Store - Dublin, GA
October 2007 to August 2012
• recruiting, training, supervising and appraising staff.
• managing budgets.
• maintaining statistical and financial records.
• dealing with customer queries and complaints.
• overseeing pricing and stock control.
Tax Preparer
H&R Block - Hawkinsville, GA
January 2006 to August 2008
• Calculate tax payments.
• Estimate tax returns, deductibles, liabilities, and expenses.
• Prepare quarterly and annual reports.
• Collect data from income statements and expense documents.
• Complete clients' tax documentation.
• Review data on reports and detect possible errors. Tax Preparer
H&R Block - Cochran, GA
January 2004 to March 2006
• Calculate tax payments.
• Estimate tax returns, deductibles, liabilities, and expenses.
• Prepare quarterly and annual reports.
• Collect data from income statements and expense documents.
• Complete clients' tax documentation.
• Review data on reports and detect possible errors. Education
GED
Skills
• Data Collection
• Store Management Experience
• Supervising Experience
• Bookkeeping
• Pricing
• Tax Experience
• Accounting
• clear communication
• adaptability
• patience
• Taking responsibility
• Problem management
• Problem solving
Certifications and Licenses
Driver's License
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