Henry Robert Vesey
Madison, WI 53703
****.******.****@*****.***
Hospitality professional with extensive experience in customer service in fast-paced environments. Detail-oriented with passion for meeting high expectations and business goals in a timely manner. Excellent communication skills. Looking for opportunities in front desk operations.
Skills
Managing the front front desk operations at a private hotel. Providing customer services for arriving, in house and departing guest,
Training in Fidelio, Maestro and Opera hotel software. Experience
February 2000 - February 2023
Fluno Center for Executive Education, Madison, Wisconsin - Guest Services.
● Front Desk services for guests staying at the hotel and attending conferences and meetings at the hotel.
● Following standard shift procedures at the hotel.
● Concierge duties and responsibilities as needed. May 1997 - February 2000
Cost Plus World Market, Madison, Wisconsin - Sales Associate.
● Assisting in the management of wine sales.
● Customer service.
March 1992 - May 1997
University Bookstore, Madison, Wisconsin - Sales Associate.
● Sales.
● Customer service.
Education
September 1973 - May 1974
University of Northern Iowa - Cedar Falls, Iowa
Simpson College - Indianola, Iowa
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