Denise Singleton, MBA, MCCI, CAPS

615-***-**** adxixk@r.postjobfree.com

Innovative, client-focused & results-driven business professional.

Positive and Motivated, MBA and a Certified Accounts Payable Manager, with over twenty years of firsthand Cash Management, Investment Banking Experience, which includes Accounts Payable, International Support, Shared Service Transitions, Reconciliations, Customer Services, 1099 MISC, and NEC. Continuous Process Improvement, Procure to Pay, Check Runs, Wire Payments, ACH, Month-End Reporting, and Customer Service.

Technical Skills:

Microsoft Excel

SAP/ Oracle/JD Edwards

Ariba in Cloud/Fieldglass

Nexus Payables

Cherwell

Recruiter/Motivator

Healthcare, ERP Smart Stream

Intacct/ Bill.Com

Adobe XI PRO

Symbeo

Concur

Relationship Building

Black Line Recons

Lawson

EDUCATION:

Certified Accounts Payable Specialist, Institute of Finance Management 2018

Master Certification in Competitive Intelligence, American Public University 2013

Master of Business Administration -Bethel University 2010

B.S. Business Management/Organizational Development -Bethel University 2007

Professional Experience & Key Accomplishments

ST.JUDE Childrens Research Hospital

Interim, Manager of Accounts Payable Jan -2023 - Present

Manager of a team of Accounts Payable Specialist in Nashville, Tn. All specialists work from home, in different states on their job duties, auditing EFT’s and AMEX payments, entering invoices and other duties as assigned.

Approving payment requests are exceptions to our policy.

Reviewing travel policy exceptions.

Managing our invoice and payment request process in ServiceNow – including handling exception approvals; reviewing and resolving processing issues with the documents; reviewing requested approver/reviewers from departments to ensure they are in the correct positions for each level of authority.

Compiling reports at the request of departments.

Fast pace Healthcare Oct-2021 - Apr-2022

Manager, Accounts Payable

Manager of a team of Accounts Payable Specialist in Nashville, Tn. All specialists work from home.

Responsible for full cycle Accounts Payable function (invoice intake, approvals, payments, documentation) to ensure timely and accurate payments to our vendors and employees.

Ensure team is staffed and trained with a high degree of customer service for internal and external customers.

Identify opportunities and implement improvements in the areas of accounts payable, vendor management, travel management and expense reporting. Using ERP Sage Intacct system.

Responsible for oversight of the Concur employee expense report system, timely processing of credit card and travel expenses, training for card holders, new employees, and expense report approvers.

Ensure all new vendor paperwork is complete and all new vendors and/or updates to any existing vendor are entered into accounting system by authorized team member

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Deloitte LLC Jan- 2020 – Oct-2021

Team Lead Analyst

Manager of a team of 11 Accounts Payable Analyst three in Nashville, and eight in India, in the P2P department.

Monitor Ariba in Cloud, Fieldglass, EDI posting jobs. ERP SAP Hana system.

Approve Journal Pcard Entries, Rebates and Blackline Recons.

Process 3500 1099 MISC and 1099 NEC. Working on Continuous Service Improvement within the organization.

Manage and organize Accounts Payable Townhalls, and Things you should know. Manage Vendor Change and Invoice Change Request. Quarterly review of Vendor Payment Terms.

AMSURG Healthcare Jan- 2018 – Jan- 2020

Manager Financial Services, Accounts Payable

Manager of 8 Accounts Payable Processors on their Job functions, providing customer service and accounts payable to over 300 surgical centers.

Approves daily check runs, and problem solving. Assisting with Travel and Expense Reports for the AP Department, and approval of time sheets. Reconciling Key Bank Statements twice a month, for credit card payments used to pay outstanding bills. Assisting team with processing over 50,000.00 invoices monthly

Provides IT/ Help Desk Customer Support to the surgical centers, for computer issues, such as resetting passwords. Assists with the Corporate weekly Check Runs, ACH, and Pcard payments.

Carlex Glass May 2016- Jan -2018

Manager, Accounts Payable

Manage a team of 2 Accounts Payable Specialists on their job duties.

Responsible for delegating tasks, auditing workflow, and managing vendor/customer escalations.

Manage weekly check and wire runs for 3 different entities.

Lead and manage month-end close, entering accruals and uploads using 32 Soft.

Provide training and process improvement throughout the department.

Manual check processing, clearing checks that have gone through the bank for payment monthly using 32 soft.

Work with international vendors, paying JPY (Japanese Yen), Euro, and GBP.

Various Corporations Feb- 2012 – April 2016

Accounts Payable Consultant

Held various AP leadership roles in large corporations including Cummins, Ceres Terminal, Viacom and Horne

Supervised up to 12 employees both locally and nationally on their job duties, such as check runs, wire payments, data entry, and closing AP at the end of the month

Worked with 15 distributors from North America, working to transition their AP Departments into one Shared Service Center across all Distribution Channels. Automated the 1099 process within nine months. Month-end close.

Provided batch control, monitored check runs, and check printing process.

Provided quality service internally and externally. Created procedure manuals for the Accounts Payable Department. Responsible for compiling ad hoc reports into one document, conducted weekly meetings with territories, and reviewed the resource load and transportation reports.

ORECK CORPORATION NOV- 2007 – OCT 2011

MANAGER, ACCOUNTS PAYABLE/CASH MANAGEMENT

Led the transition of the AP department from New Orleans to Nashville

Designed and implemented all accounts payable related policies and procedures, along with General Ledger functions. Supervised 3 AP administrators, 90 retail store sites, and Oreck Subsidiaries. Responsible for reconciling 8 bank accounts totaling $290K in revenue. Processed and reconciled 3000 invoices monthly.

Completed the daily positive pay review, prepared prior and current day bank reconciliations and reporting. Cleared prior day’s checks and uploaded them into AS400.

Printed and distributed prior day’s checks from the lock box, completed wire transfers, bank transfers, and ACH payments. Prepared and emailed daily cash position reports to the Chief Financial Officer to complete the bank worksheet of all activities for journal entry purposes. Maintained and controlled all vendor master file data, control of check stock, and paper vision paperless systems for Oreck and its subsidiaries.

Maintained the workflow of check printing, mailing and signature process using AS400, communicating daily with the CFO, Cash Management team, and the Director of Finance.

MITSUI USA, INC. MARCH 2002 – NOV -2007

Supervisor, ACCOUNTS PAYABLE

Transition of the Accounting Department relocating from New York to Nashville.

Managed 6 Accounts Payable Specialist processed over 18,000 invoices monthly in a shared service center environment. Quality control and the liaison between the logistic and financial service departments, using SAP

Reconciled invoices and 2,000 Debit and Credit memos monthly. Assisted with general ledger transactions, payables, receivables, setting up payments that are non-system supported, processed manual payments, ACH 2-day wire payments. Verified check and wire runs, reconciled a total of 18 checks, ACH and wire runs.

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