Lina Zakharian
416-***-**** **********@*****.***
OFFICE ADMINISTRATIVE ASSISTANT
SUMMARY OF QUALIFICATIONS
Medical Office Administration Diploma
Experience in Health care settings and financial field, ability to maintain the confidentiality of all patients’ and staffs’ personal and health information as well as databases and financial reports
Data entry, knowledge of the EMR system, knowledge in office equipment (photocopying and scanning) and updating data records
Front office reception, phone calls, and processing business documentations
Keep attention to details to ensure the accurate completion of multiply task by strict deadlines
Computer proficiencies: MS Office 2013 (Word, typing 40 wpm, Excel, Outlook, PowerPoint)
Excellent communication, interpersonal, and organizational skills
Diligent, responsible, and ability to work with team or independently
Knowledge in Medical Terminology
Work experience
Account Executive
Grand Financial Management Aug.2016-present
Vaughan, ON
Processing factoring documentation, invoices, using special financial software program
Assisting the financial management in collection; negotiate with clients and payers to provide information for further action (30 phone calls per day)
Maintaining business correspondence (more 50 emails daily)
Front office daily duties to accept incoming phone calls and transfer them to the proper persons
Medical Administrative Assistant Jan.2016-Aug 2016
Rehabilitation Centre
Finch Ave, Toronto
Performed administrative duties in front desk, scheduled appointment, accepted phone calls
Assisted in the clinic with 5 doctors such as registered patients, booked/rescheduled appointments, checked health cards via IVR system, and prepared examination rooms
Maintained patients’ database used software program Universe
Faxed referral forms and other documents and entered into the system providing doctors needed information in time
Volunteering experience in hospitals: Toronto General, Sunnybrook. (1year)
EDUCATION AND CERTIFICATIONS
Medical Office Administrator Diploma, CDI College, Toronto December 2015
Standard First Aid and CPR, CDI College, Toronto July 2015
Cooperative Educational Program, York dale Adult Learning Centre, Toronto June 2014
Reference is available upon request