Annette Cope

*** ***** ****

COAL CENTER, PA ****3

724-***-****

adxiu0@r.postjobfree.com

Skills

I am an experienced Patient Care Coordinator/Pharmacy Technician with many years experience in Customer Service, seeking a full-time position where I can apply my knowledge and skills for the good of my customer as well as the company.

Experience

September 2009 - May 2023

RX Partners LTC (UPMC), Bridgeville PA - Patient Care Coordinator/Pharmacy Technician

● Oversaw all patient cycle medications

● Created and implemented all cycle programs

● Monitored all automated and manual packing of medications

● Worked closely with nursing homes and other care facilities to ensure the accuracy and timely delivery of medications

April 2005- June 2006

Teleperformance, Brownsville PA - Customer Service Representative

● Communicated professionally with customer on the telephone

● Troubleshooted problems as well as complaints

● Booked vacation packages and airline tickets for customers February 1999- March 2001

Family Practice Medical Associates South - Customer Service Representative

● Answered telephones and greeted patients courteously

● Provided excellent, prompt, courteous customer service

● Maintained complete confidentiality

● Triaged patients over the telephone, scheduled appointments, and assisted with insurance questions, scheduled testings and prescription refills.

Education

August 2006- December 2007

Community College of Allegheny County - Pharmacy Technician Program Dean’s List

Skills

Detail oriented, learn quickly and adapts easily

Interact effectively with co-workers and customers Accurate record keeping

High working knowledge of pharmacy functions

Contact this candidate