Service Representative Customer
Resume:
Annette Cope
COAL CENTER, PA ****3
***********@*******.***
Skills
I am an experienced Patient Care Coordinator/Pharmacy Technician with many years experience in Customer Service, seeking a full-time position where I can apply my knowledge and skills for the good of my customer as well as the company.
Experience
September 2009 - May 2023
RX Partners LTC (UPMC), Bridgeville PA - Patient Care Coordinator/Pharmacy Technician
● Oversaw all patient cycle medications
● Created and implemented all cycle programs
● Monitored all automated and manual packing of medications
● Worked closely with nursing homes and other care facilities to ensure the accuracy and timely delivery of medications
April 2005- June 2006
Teleperformance, Brownsville PA - Customer Service Representative
● Communicated professionally with customer on the telephone
● Troubleshooted problems as well as complaints
● Booked vacation packages and airline tickets for customers February 1999- March 2001
Family Practice Medical Associates South - Customer Service Representative
● Answered telephones and greeted patients courteously
● Provided excellent, prompt, courteous customer service
● Maintained complete confidentiality
● Triaged patients over the telephone, scheduled appointments, and assisted with insurance questions, scheduled testings and prescription refills.
Education
August 2006- December 2007
Community College of Allegheny County - Pharmacy Technician Program Dean’s List
Skills
Detail oriented, learn quickly and adapts easily
Interact effectively with co-workers and customers Accurate record keeping
High working knowledge of pharmacy functions
Contact this candidate