Service Representative Outreach Coordinator
Resume:
DD
OBJECTIVE
Well versed professional focused on obtaining a position as a team-player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to achieve the corporate goals.
SKILLS
Leadership
Customer Service
Microsoft office
Outreach Empowerment
Admin Secretary
Time Management
Problem – Solving
Volunteer Relations
Attention to Detail
Interpersonal Skills
Building Customer Loyalty
Manufacturing
Assembly
Quality Assurance
VOLUNTEER EXPERIENCE OR LEADERSHIP
Youth Ambassador
Community Outreach Coordinator
Nonprofit fundraising
Warehouse Management system
Shipping & Receiving
Mathematical Skills
Retail Service
DEANKA DAVIS
**********@*****.***
EXPERIENCE
CUSTOMER SERVICE REPRESENTATIVE • CREEDINGS HOLDINGS • 01/2010 – PRESENT
Lead team members by training, assigning work, and keeping assembly lines flowing under operation of Assembly Supervisor.
Assemble certain pieces of a large machine or monitor an automated assembly station to ensure it is properly functioning.
Assess the quality of a developed product.
Ensure the assembly and inventory department is clean and safe.
Conduct inventory and quality checks of all incoming and outgoing product.
LEAD CUSTOMER SERVICE SUPPORT / OUTREACH COORDINATOR• WEIGHT OF GLORY • 3/2016 –4/2020 (PART-TIME)
Answer all incoming calls to Weight of Glory in a courteous and professional manner.
Keep an accurate calendar of building usage and rentals in accordance with church and ministry events, rehearsals, and meetings.
Develop and implement initiatives that increase visibility within the surrounding community.
Perform a variety of duties with unmatched attention to detail.
Help maintain files to keep track of important documents, organize travel arrangements, manage supply inventory, and perform data entry as required.
SALES CUSTOMER ASSOCIATE – VICTORIA SECRET- 03/2013 – 3/2016 (PART-TIME)
Responsible for processing cash, debit, credit, and check transactions using cash register in a retail environment.
Issue refunds, exchanges, and daily inventory.
Communicate with customers over the phone and offered knowledge on store clothing.
Create displays of merchandise to increase point to sale activity,
CUSTOMER SERVICE/DISPATCH - GAT • 01/2006 – 03/2010
Responsibilities included cleaning the aircrafts in between flights.
Stock the food and beverage trays for the flight attendants
Ensure safety belts, blankets and other material were in place before the next flight.
Ensure the airplane restrooms were clean and safe.
Conduct inventory and quality checks of all incoming and outgoing product.
EDUCATION
ASSOCIATE DEGEE • 2021 • SOUTHWEST TENNESSEE COMMUNITY COLLEGE
Associate Degree in Business Administration
DIPLOMA • 1995 • STATESVILLE HIGH SCHOOL
VOLUNTEER EXPERIENCE OR LEADERSHIP
Youth Ambassador
Community Outreach Coordinator
Nonprofit fundraising
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