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Business Analyst Qa

Location:
Milpitas, CA
Salary:
130k
Posted:
June 05, 2023

Contact this candidate

Resume:

PADMAJA MOGILI

Phone :510-***-****(M)

Email: adxiop@r.postjobfree.com

Work Authorization: Green Card

OBJECTIVE

Seeing a suitable position Workday ERP HCM application environment where my technical and functional expertise would be utilized and further enhanced.

PROFILE SUMMARY

IT professional having 15+ years of a broad range of system experiences such as UNIX, Web-based applications, and ERP systems such as Workday/People Soft/Oracle HCM in various companies.

EDUCATIONAL QUALIFICATIONS

Master of Computer Applications, OSMANIA UNIVERSITY, INDIA

Bachelor of Science in Computer Science, OSMANIA UNIVERSITY, INDIA

AWARDS

Received Outstanding Contribution Award in Workday for leading integrations testing effort of US, UK & CANADA payroll countries. Received Spot Light Award for creating Test Data.

KEY STRENGTHS

12+ years of experience in all phases of the software development life cycle. Well-versed with agile development methodologies and a proven scrum master to work in an agile environment.

Experienced in Vendor Management activities across multiple outsourced services global teams.

6+ years of Quality Assurance experience in 'ERP' HCM applications in an agile environment and leading and managing a team of offshore QA teams.

6+ years of experience as a Sr. Business Analyst/ Business Transformation Manager/UAT Lead in implementing the Workday HCM System.

Vast knowledge of HTML, XML, JavaScript, XSLT, Workday HCM, Integrations, Workday EIBs, Workday Reports, People Soft, Oracle Fusion Applications, and Web 2.0 technologies.

Subject Matter Expert In configuring Workday Cloud Connect Integrations.

Experienced working in Workday HCM, RECRUITING, BENEFITS, COMP/ADVANCED COMP, TIME & ABSENCE, PAYROLL, CCB, EIB integrations Implementation, Testing, and Support activities for various clients as a Business Analyst.

Understands the fundamentals of Workday’s business process framework and security model and is able to translate requirements into configurations.

As a BA has the ability to define and set up new benefit programs or assess existing configurations for completeness. Experienced in validating the change impacts recorded in design and other process-relevant sessions and discussions.

Experienced in testing Workday & PeopleSoft Open Enrollments Offerings.

Able to deal with the stress related to resolution timeframes and conflicting/competing priorities.

PROFESSIONAL EXPERIENCE

Client: Apple Inc. Nov 2022 to April 2023

Workday UAT Lead / Sr Business Analyst- People BPR Shared Services

Leading Workday UAT activities to manage complex, global initiatives across people organizations. Responsible for managing cross-functional and cross-organizational teams to test, build and roll out innovative technology and business process solutions that increase efficiencies, improve customer satisfaction, and drive revenue.

CONTRIBUTIONS:

Managed and collaborated with multiple vendors teams and executed 2023 R1 and UAT2 Workday Implementation activities as per business requirements.

Worked with all India & Manila offshore teams to create Test Data through EIBs and Radar Keywords and components by adhering to Apple Process Tools.

Planned & coordinated, and prepared the test data & environments set up, including Mobile testbeds.

Owned all 12 tracks of Workday and contributed to the end-to-end testing tasks like scoping, resource management, test design & execution, defect management, progress tracking & status.

Created and presented Weekly Status Keynotes to the team and upper management by collecting all track workday statuses test scripts, and test suites executions.

Delivered Workday 2023 R1 feature successfully in Apple A8 tenant performed feature impact analysis and prepared test scripts accordingly.

Identified and documented the impact of the 2023 R1 Webservices upgrade on Custom EIB Loads. Managed testing teams for Test planning, Test coordination, Test prioritization,

Delivered and resolved vendor performance management issues for 2023 R1 & UAT2 test project status reporting, defect tracking and risk assessments quip pages.

Created and maintained key UAT documentation quip pages to ensure the proper amount of structure is applied to enable project success (UAT Business Testers List, UAT Kickoff Deck, Workday Weekly Status Highlights URT Set up, etc.).

Documented CCB Tickets and UAT2 project-related testing activities and 2023 R1 release features and Bugs identified by collaborating with all vendor leads.

Measured and tracked test data requirements to achieve business benefits and prepared Keynotes of the project Highlights for upper management.

Enhanced Change Control Board (CCB/CR’s) process and Keywords Management process with new ideas effectively within the Apple Culture.

Created Radar Keywords Management Process quip page and implemented it successfully.

Conducted Daily Status Meetings with Onsite/Offshore Leads to track the progress of Workday UAT Test Efforts Progress.

Created and presented URT Analytics of Test Cases, Execution & Bug counts in the stipulated time frame.

Client: Uber Technologies Inc March 2022 to May 2022

Sr Business Analyst -Total Rewards and Operations Team

The team is responsible for the technical implementation of the People Operations System built on Workday HCM for the benefits experience of employees and executing implementation and enhancement of the current Workday benefits system and processes.

CONTRIBUTIONS:

●Partnered closely with the business and operations team to understand system end-user needs and provided recommendations to keep the Workday business process simple and efficient.

●Verified configurations of new Time Off Plans, Merit Increase Process & Step-progression management in Workday.

●Implemented new LOA plans and automation of impact.

●Implemented Workday CCB integration for COBRA benefits.

●Ensuring accuracy and integrity of organization data within the HRIS.

● Led and managed Workday update release, including researching functionalities and conducting testing. Authored UAT Plan documentation.

●Coordinated with assigned Product Owner, Project Manager, and Development members to deliver a solid platform for the business users to conduct UAT.

Client: Salesforce Inc Sept 2021 to Feb 2022

Sr. Business Transformation Analyst - ES Next

Employee Success (ES)is made up of human resources (HR)professionals who came together to continue to build Salesforce with the goal of helping employees do the best work of their lives.

CONTRIBUTIONS:

●Partnered with Benefits Integrations Dev, Product Owner, COE, PS& O, Business Technology, and consulting partner to redesign the benefits system's current process, structures, and cross-functional dependencies to transform their Workday tenant experience.

●As a BA, Created solutions between disparate processes and functions by capturing the decisions in the decisions log.

●Contributed to Benefits Configuration Workbook in the areas such as Benefits Administration/Security, Benefits Groups, Benefits Eligibility Rules, Benefits Reports,

●Closely partnered with the WD Product Owner of Salesforce and authored SIT & UAT Test Scenarios and performed functional testing against the following requirements of benefits and benefits integrations for ES Next future state system.

1. Manage Benefits Enrollments, Updating Benefits Group Calculations

2. Administrator COBRA & Manage LOA Impact – Complete Automation Process

3. Manage Evidence Od Insurability, Dependent Event/Change Beneficiaries

4. Updating Sunlife Integration to be inclusive of HSA.

5. Goldman Sachs Outbound integration - Trust/Security Process has been initiated. - To remove manual work currently being processed.

6. Better Up Benefits Implementation- Need for Feb 1, 2022, to align to Brent Mental Health announcement - Eligibility File - Name, Email, Roles, Levels & Org Level

Client: Kaiser Permanente June 2018 to Jan 2020

Role: Sr Business Analyst- Production Support Data Fulfillment Manager

Was part of the workforce Information team to build operational and BI Visualization reports. As a BA, I worked with numerous business partners to analyze their business needs, providing solutions by creating ad hoc and scheduled reports and fulfilling the data by adhering to the HR compliance rules.

CONTRIBUTIONS:

●Worked with various business partners such as benefit practice, retirement, compliance, communication, workforce planning, compensation, facilities, and the HR Service Center (HRSC) to fulfill their data/report needs. Authored and executed UAT BI tests for the HR Connect conversion process (HR Connect is PeopleSoft 9.1 to Cloud-based Oracle Fusion HCM reports conversion project).

Employer: Workday Inc, CA Sep 2012 to Sep 2016

Role: Sr.QA Engineer

Was responsible for delivering HR, Benefits, and Payroll inbound and outbound packaged integrations and connectors to customers, including enhancements, patches, and quarterly Workday Updates. These integrations are for Vendors such as Ceridian, Aetna, Kaiser, etc.

CONTRIBUTIONS:

Represented the QA team in agile scrum meetings and acted as a scrum master on a rotation basis for a few Workday Updates.

Developed test plans and test ware capabilities of Workday HR, Benefits, and Payroll products emphasizing integration aspects.

Performed Smoke, Functional, Performance, and Diff tests for Cloud Connect Workday HCM Packaged integrations.

Led HR, Benefits, and Payroll inbound and outbound integrations QA Effort, including automation.

Led the complete QA effort of delivering brand new Electronic Involuntary Withholding Orders e-IWO) inbound and outbound integrations that need to be operational by Oct.1, 2015, to comply with U.S. President Obama's Preventing Sex Trafficking and Strengthening Families Act.

Led the QA effort of obtaining the successful 2015 tax certifications for RL-1, RL-2, and ROE PAY CANADA integrations from Revenue Quebec.

Worked closely with the Product Manager and scrum team and contributed to Workday Packaged Integrations design and ensured the integrations' quality.

Configured and persisted HR, Benefits, and Payroll Workday Integrations.

Review the application’s specifications, and then build test conditions and scripts for System Testing—validated outbound files against vendor specifications for layout, precision, data integrity, and reasonableness.

Worked closely with the environments team to ensure efficient and stable builds.

Designed and maintained payroll and benefits-related test data needed to test all Workday integration update releases.

Client: Kaiser Permanente Jan 2008 to Mar 2011

Role: PSFT Functional Analyst

Projects: LOA Codes &COBRA Interface Worked on Ben statuses project, LOA Codes, and COBRA features. The LOA Codes project is about converting the existing LOA people to various new translated Ben status values based on the type of leave they are on. 2: Extended OE10&OE11: Worked on an Open Enrollment 2010 &2011Improvements project. 3: MyHR R3-FLSA &R4: Kaiser's Goal was to have one integrated platform and system to support the Company’s Human Capital Management (HCM) functions. All regions have been implemented onto the MyHR platform.

CONTRIBUTIONS:

Performed PSFT HCM system testing, including health benefit-related interfaces.

Participated in setting up the test data and testing environment.

Performed SIT testing of the subsystem to ensure they were working well as a system.

Developed SQL Reports to validate data.

Utilized PS Query in Application Designer for Report layouts.

Performed End-to-End HR and Benefits transactions to test the health benefits interfaces CSC Full File, CSC Change file, Ceridian COBRA, Delta Dental, HSC, HBS Med and Hewitt, etc.

Validated outbound files for data accuracy and file format.

Communicated with vendors in obtaining the sign-offs on the interface test files transmission process and coordinated the schedules with them.

Tested ESS page enhancements introduced as a part of OE10 and SCAL Region enhancements in OE11.

Used Quality Center for tracking defects and reporting bugs.

Conducted result analysis and interacted with developers to resolve bugs.

Client: EMC Documentum, CA Oct 2005 to Dec2007

Role: Sr QA Analyst

Project: E-Services Release 3.0: The support site CRM data was migrated from PeopleSoft CRM 8i to Oracle 11i CRM (E-Business Suite) in this project. Business Logic and data would be extracted from the Support Site and PSFT CRM App and migrated to the Oracle e-services App.

CONTRIBUTIONS:

Created and executed test cases related to the conversion process.

Coordinated all testing-related communications with the QA Offshore team of 12, the project team, and cross-flow teams.

Performed Functional complete testing for all Oracle 11i CRM migration processes for the customer support module along with the offshore team.

Created an Issue tracker for tracking the blocking issues using EMC’s e-ROOM.

Built PSFT queries to get the daily support site performance and usability statistics.

Installed and configured Oracle 9i, IIS server, and ran the queries generating reports for support site statistics.

Client: Macrovision, CA, Role: QE Engineer Oct 2004 to Aug 2005

Projects Flexnet Manager 2.0 & Flexnet Licensing Software Release for IPV6FLEXnet Manager 2.0 is support for the management of the new licensing technologies introduced. It is a web-based administration and reporting tool for FLEX net licenses and the license server. IPV6 address support is implemented in this version of Flexnet 10.5.

CONTRIBUTIONS:

Performed testing of the FLEXnet Manager integration with FLEXnet Licensing 11.0 for release to Adobe.

Developed the test plan and test cases in Test Director and worked closely with the offshore team to deliver this feature to customers.

Performed Functional, Smoke, and Regression testing on all supported UNIX platforms by running a shell script.

Installed and configured Oracle, MySQL, SqlServer, Cloudscape, and Sybase databases and corresponding JDBC drivers.

Performed Clean Machine test in all supported platforms to see the dependency failures.

Identified all types of tests related to IPV6 conformance testing and dual IPV6/IPV4 test.



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