C Team Member

RUTHELISABETH URBINA

*********@*****.*** I C:832-***-**** I Houston, TX

CAREER OBJECTIVE

Industrious Senior Hairstylist with over 18 years of experience in providing a background of proactive administrative support and energetic team leadership. Smoothly administer budgets, train staff and monitor procedures to maximize efficiency and balance objectives with operational requirements. Proven history of promoting organizational goal achievement by streamlining workflow and promoting efficient interdepartmental coordination. CORE COMPETENCIES

Customer relation Strategic Planning

Sales Leadership Client Experiences

Recruiting and Hiring Business operations management Staff training and development Inventory Control

Team Oversight Employee development

PROFESSIONAL EXPERIENCE

Salon Elissa February 2010 - Present

Owner/Senior Hairstylist

Monitored office inventory to maintain adequate supply levels and order products. Recommended products to customers to meet current needs or resolve specific concerns. Led startup and provided business development, creation of operational procedures and workflow planning.

Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.

Oversaw all aspects of project execution, including progress of each phase, quality of workmanship and team performance

Enhanced operational performance by developing effective business development strategies, systems and procedures

Coiffure D Elegance January 2000 – February 2010

Senior Hairstylist

Monitored individual team member performance results and engaged in timely coaching sessions. Set updated and enforced policies to maintain consistency and quality at all levels. Updated financial accounts with current revenue and expense data and quickly resolved discrepancies to maintain compliance.

Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.

Evaluated client hair type, condition, and desired outcome to determine ideal services RU

Stayed up to date on current and emerging trends to increase professional value and meet diverse client needs.

EDUCATION

San Jacinto College Campus – Pasadena TX June,1996 Cosmetology Instructor

Hair Cutting and Chemical Service Training

Management and Marketing Coursework

San Jacinto College Central – Pasadena Tx May, 1982 Associate of Arts on Basic Studies

Continuing Education

ACTIVITIES AND HONORS

Community Activist

Community Activist for over 7 years in leading a group of 200 men in Ramsey Prison in order to educate, encourage and build a generation of accomplished productive citizens. O v e r s a w a l l a s p e c t s o f p r o j e c t e x e c u t i o n, i n c l u d i n g p r o g r e s s o f e a c h p h a s e, q u a l i t y o f workmanship a n d t e am p e r f o r mance t o d r i v e o n - t i me c ompletion o f d e l i v e r a b l e s .

H i r e d a n d mentored c o r e s t a r t -

P r o f e s s i o n a l A c c omplishments

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