Program Assistant Customer Service
Resume:
Empress Lewis
Profile
Highly optimistic and hardworking Individual who is eager to learn
and take on new and exciting professional experiences. Bringing forth a motivated attitude while seeking a position to utilize my variety of equip workplace skills.
Employment History
Para Professional at NYC Department of Education, Brooklyn September 2016 — June 2021
• Developed and fostered positive relationships with students, teachers, school staff, and family members of students.
• Served as an encouraging mentor to all of my students, and monitored children with known issues while assisting with one-on-one support and instruction.
• Worked one-on-one with educators to discuss the well-being of children at risk and advised about positive practices.
• Assessed the mental, emotional, and physical health of children.
• Assessed the specific situations of children and worked collaboratively with team members to develop a cohesive and effective plans.
PROGRAM ASSISTANT at OASIS CHILDREN'S SERVICES, LLC, Brooklyn
December 2012 — June 2020
• Coordinated the daily opening and closing of the after-school program.
• Assisted children in grades K-5 with homework and studies.
• Communicated with family members and teachers of students to develop a program best suited for their needs.
• Performed general administrative tasks and ran an organized program.
• Collaborated with teachers and other school staff to best support the needs of students.
Education
Kings Borough Community College, Brooklyn
August 2016 — May 2017
Completed College level Liberal Arts Courses.
High School Regents Diploma, WILLIAM H. MAXWELL, Brooklyn September 2008 — August 2012
Awards & Certifications, New York City
• Child abuse identification workshop
• DASA workshop
• School violence prevention
Details
Brooklyn, New York
**************@*****.***
Skills
Computer and Internet Skills
Customer Service
Leadership and Teamwork
Critical thinking and problem
solving
Interpersonal &
Communication effective
Organizational Skills
Effective Time Management
• Special education workshop
References
Jennifer Keyes
***************@*****.***
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