Dock Worker Customer Service
Resume:
Deon Martin Email: ********@*****.***
Anaheim, CA Phone: 714-***-****
WORK EXPERIENCE
YRC Freight February 2022– Present
Dock Worker Hazmat– Anaheim, CA
●Loading and unloading freight on trailers using a motorized forklift, pallet jack or manually in compliance with state and federal DOT guidelines.
●Pushed completed orders forward, fill out any paperwork, inventory, and keeping receiving area in a neat orderly way while maintaining a safe work area.
●Examined shipment contents and compare with records such as manifests, invoices, or orders to verify accuracy.
Graffiti Shield Inc. February 2014 – February 2022
Surface Technician / Laminator Warehouse – Anaheim, CA
●Excel at accurately labeling freight, monitoring inventory, calculating and verifying quantities, and using computers to maintain records and track shipments within high-volume warehouse environments.
●Proficient in the use of pallet movers, standup forklifts, swing-reach trucks, and order pickers; troubleshoot breakdowns and call for repairs.
●Readily support new processes and promote team-oriented environment to enhance productivity, build morale, and control costs.
●Run finish materials, maintain machines and working order of machines, maintain the cleanliness of the work area.
●Maintained cleanliness and avoided contamination, wearing personal protective equipment while working in the cleanroom.
●Training multiple new hires instructing them on operation procedures and safety requirements.
Orange Coast Title Company Lending Company June 2012 – October 2013
Conformations Customer Service Open Orders– Anaheim, CA
●Ensured satisfied customers by following the service excellence call expectations and department procedures to efficiently place customer orders.
●Worked with functional business organizations to keep process documentation updated, and highlight potential problems and possible solutions.
●Communicated effectively with customers, sales personnel, and internal staff.
●Informed customers by mail and telephone of order information, such as unit prices, shipping dates and any anticipated delays.
●Processed inquiries and sales orders in a timely, accurate, and efficient manner.
EDUCATION
Westwood College July 2003
A.S. Degree in Computer Network Engineer
SKILLS
Microsoft Office Osha 10 Certification Power Machines Forklift
QUALIFICATIONS
Strong analytical and problem solving skills
Excellent communication and interpersonal skills
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