Rabia Ali

Brooklyn, NY *****

adxihm@r.postjobfree.com 1-718-***-****

Experience

Downtown Natural Market, New York, New York

December 2020- November 2021

●Informed and guided guests about our amenities & services

●Greeted guests upon arrival

●bagging, scanning items

●restocking beverages and goods

●handling money

November 2021 - June 2022

Mini Bartender attendant, The Iroquois New York & Evelyn’s, New York, New York

●coordinated with front desk for necessary room allocations

●managed inventory also made orders for our companies merchandise to ensure products are properly managed

●coordinated with room keeping to ensure guests have their bar needs fulfilled leading to a 15% increase of customer room cleanliness satisfaction

●daily routine of logging into ipad ensuring refills and refunds for guest satisfaction for snacks and beverages over all great feedback on our products.

● Login into ipad daily check rooms listed for refills and refund

Slate NY, New York, New York Hostess / Administrative Assistant September 2019- may 2020

●Informed and guided guests about our amenities & services

●Greeted guests upon arrival, then served as point of contact for assisting their check in/out routines

●Opening, closing, and balancing of the register daily

●Daily restock and specified organization of products

Chau Down Cafe, Brooklyn, New York January 2017-January 2019

Store Manager/Supervisor

●Review and process invoices from companies and individuals according to their requests

●Daily follow up and resolving customer complaints and environmental work issues

●Maintaining monthly meetings with employees and owners, developing new sales pitch pertaining to owner’s request, administrated staff schedules, compensations, employee relations, safety & health regulations, recruit and interview candidates

●Develop detailed spreadsheets to identify sales trends as well as balancing of spreadsheets and account reconciliation

●Updating and tracking the company’s ledger and financial reports

●Exceeding weekly goals at an average rate of at least 130%

TD Bank, Brooklyn, New York July 2016-December 2016

Bank Teller I

●Marketed products that best correspond to a customer’s situation

●Sales over 150% of quarterly quotas

●handled banking transactions

●Develop and enhance new or pre-existing relationships with customers

●Providing customer service

●Identified and resolved all differences between cash box and vault amounts

M2W Marketing Inc., Brooklyn, New York December 2011-August 2013

Brand Ambassador/On-Site Manager

●Weekly inventory check

●Promoting various products (such as MetroPCS, & Vita Coco) at locations requested

●Leading a team that consists of up to 4 Brand Ambassadors at various events

●Identified and resolved any issues with our onsite partners

●Conducted phone and in person interviews to further enrich product promotions

●Consolidated and analyze monthly results and budgets for the branch

Additional

●Technical: Proficient in Microsoft Word, Excel, and PowerPoint, ~70 Words per Minute

●Volunteer Work: First Evangelical Free Church (2003-2007), Aids Walk (2009,2010), Relay For Life (2009,2010)

●Other Languages: Urdu, Hindi, Punjabi

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