Gwendolyn Warren
Houston, TX
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· Exceptional written and oral communication abilities
· Accurate, efficient, and detail-oriented
· Strong analytical and organization skills
· Excellent interpersonal skills, phone manner and office etiquette
· Able to work with minimal supervision
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Receptionist
Linetec Services - Alexandria, LA
June 2019 to October 2022
Assist with AP Dept. (data entry daily Concur credit cards). Assist with Safety Dept. (file, scan, copy, and mail out safety cards) Assist with HR (scan, file payroll garnishments and child support requests) Distribute mail daily and receive FED-X and UPS packages. Greet visitors in a courteous manner. Answer phone in a polite and professional manner. Receive and stock supplies.
Administrative Assistant
Kingdom First Ministries - Natchitoches, LA
October 2017 to June 2019
Greet visitors. Type memos. Answer phones. Provide administrative support to staff. Responsible for confidential and time sensitive material. Mail distribution and bank deposits. This is a part time position. Registrar
Rapides Regional Medical Center - Alexandria, LA
April 2017 to September 2017
Register patients in the Emergency Room. Enter demographic information. Verify insurance and confirm PHI on file. Accept payments. Admit patients as inpatient or observation. Fax,copy,file as needed. Meditech and Kronos experience.
Billing Coordinator
EmCare - Beaumont, TX
December 2013 to August 2016
Responsibilities
Obtain copy of Emergency Room log on daily basis, Answer phone calls and inquiries. Identify and mark log/track sheets of hospital admittance. Submit billing information, counts records to ensure reconciliation with the Emergency
Dept. Maintain copy of billing information. Print, scan, and send documents for timely filing. Registration/Admission Clerk
Surgical Hospital - Central, LA
August 2011 to December 2013
Registered patients for same day and inpatient surgery. Data input of patient demographics and verification of patient insurance information. Able to float to different departments because of cross training.
Administrative Assistant
Rest Adult Day Healthcare - Natchitoches, LA
January 2009 to July 2011
Jan '09-July'11. Answering phones, filing, faxing, and greeting the public. Presenting policy and procedures to new employees. Conducted orientation sessions to new employees. Stand-in for billing when needed. Billed to Medicaid in the state system. Administrative Assistant
Kingdom First Ministries - Natchitoches, LA
February 2006 to January 2009
Payables and receivables. Bank deposits. Data entry. Scheduling church events. Supervised all fundraising activities.
Registrar Specialist
Tulane University Hospital - Alexandria, LA
November 2002 to February 2006
Submit referrals for patients being seen by other physicians. Maintain log of referrals. Answer phones, fax, file. Verify demographics and billing information. Demonstrate great customer service.
Billing Manager/ Office Manager
Women's Health Center - Natchitoches, LA
August 1998 to November 2002
Billing Manager promoted Office Manager. Greeted patients, entered demographic information, scheduled appointments. Billed Medicaid, Medicare and Private Insurance. Set up payment plans, filing, faxing, bank deposits, ordering supplies and requesting records. Supervised 6 people. Assisted physician as needed with credentialing and renewing different licenses. Education
High School Diploma
Northwestern State University - Natchitoches, LA
August 2013 to May 2015
College in Business Administration
Northwestern State University of Louisiana - Natchitoches, LA August 2013 to May 2015
Skills
• Fundraising
• Insurance Verification
• Kronos
• Human Resources
• Employee Orientation
• Interviewing
• Medical Billing
• Recruiting
• Human Resources Management
• Medical office experience
• Performance management