Administrative Assistant Medical Receptionist

SAQUEENA CARTER-MCKNIGHT

Richton Park, Il ***** *****************@*****.*** 708-***-****

SUMMARY

Customer service specialist with five years of diversified experience in clerical and administrative work. Computer proficiency. Detail oriented team player who requires minimal supervision. Excellent listener & problem solver. Willing to work hard to get the job done.

PROFESSIONAL EXPERIENCE

SCR Medical Transportation Inc.- Chicago, IL March, 2022- Oct 2022 Paratransit Driver, Pace

● Daily Vehicle Inspections Reports to ensure vehicles were safe to drive.

● Transported clients to and from their homes with caution.

● Safely secured wheelchairs and walkers unto vehicles.

● Followed a daily manifest for all trips.

● Collected pace fares and properly checked all client ID's. Stay at Home Mother-, Chicago, IL July 2019 -March 2022

● Stayed at home with newborn child during the COVID-19 pandemic.

● Eager and ready to get back to work!

Community Economic Development Association (CEDA) – Chicago, IL Sept 2017 - March 2018 Denials Appeal Clerk (Contract)

● Responsible for requesting files in company data base to be processed by the denial review team.

● Verified the client applications to determine status.

● Received recognition for completing over 200 applications within an eight-hour time period.

● Resolved customer complaints following company policies 100% of the time.

● Trained peers using hands on learning techniques with 100% completion. 1JT. Incorporation – Chicago, IL April 2012 - June 2015 Jr. Accountant

● Responsible for payroll preparation and entering data into cumulative payroll documents.

● Distributed third party checks, supported bi- monthly payment transfers.

● Reduced time spent on inventory by 20% by reorganizing physical storage supplies.

● Assigned up to 80 new client accounts.

● Due to organizational skills, helped organize more than 100 past and current employee documents. Cook County Fantus Clinic – Chicago, IL Feb 2009 - May 2009 Administrative Assistant / Medical Receptionist (Volunteer)

● Scheduled and confirmed patient appointments for entire management team.

● Obtained confidential patient information

● Recognized for providing positive customer service interaction.

● Recognized by co-workers for hard work and dedication. EDUCATION

Phoenix BankWork$ – Phoenix, AZ

Bank Training Certificate of Completion

MacCormac College – Chicago IL

Associate Degree Medical Office Technology

Oak Park River Forest High School – Oak Park, IL

High School Diploma

Contact this candidate